Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

Responsible for identifying, designing, and implementing process improvements within the marketing department. This role focuses on enhancing operational efficiency, ensuring effective use of systems and tools, and supporting the integration of new technologies to drive marketing excellence.

 

Primary Accountabilities:

 

Process Analysis & Design:

Conduct assessments of current marketing processes to identify inefficiencies, bottlenecks, and opportunities for improvement.Collaborate with cross-functional teams to design and document optimized workflows that enhance productivity and streamline operations.Develop and maintain process documentation, including process maps, standard operating procedures (SOPs), and training materials.

Continuous Improvement:

Identify and recommend changes to processes to ensure better alignment with marketing strategies and goals

Systems / Tools:

Support the implementation of new systems / tools to aid in marketing team efficiency and effectiveness.Provide training and support to marketing team members on how to use those new systems / tools.

Project Management:

Assist in the planning and execution of process improvement projects, ensuring they are completed on time, within scope, and within budget.Coordinate with internal teams and external vendors to ensure successful implementation of new processes or systems.

 

 

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $98,140- $125,130 per year  
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

Educational Background

Bachelor’s degree in Marketing, Business Administration, or a related field.

Professional Experience

2-4 years of experience in process improvement or a related role.Experience with systems and tools to drive marketing department efficiency / effectiveness (e.g. knowledgebase, PMO, etc.)

Skills & Abilities

Strong analytical skills with the ability to identify inefficiencies and recommend solutions.Familiarity with marketing tools and systems (e.g., project management software, knowledgebase software, etc).Excellent communication and collaboration skills.Project management experience

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.