Boston, MA, USA
24 days ago
Supervisor, Operational Services II, Medical Specialties, Kenmore, Full Time

Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts.

The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates – together with VNA Care – work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy.

We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives.

SUMMARY

Under general management, supervises the staff and daily operations for Service Line operations for a large group at the Site of a single clinical area or combination of multiple smaller areas and/or locations and provides management support. Establishes and maintains systems to ensure that patient service and clinical flow support organizational objectives. Assists with development, monitoring and management of department budgets.

Note: This role independently performs the full scope of duties for a large recognized department or region (typically 20 employees with subordinate supervisors or other complexities such as 7 day operations or multiple specialties).

EDUCATION/LICENSES/CERTIFICATIONS

Bachelor’s Degree in an appropriate discipline (or equivalent education, training or experience) required. Licensure required for certain clinical positions. American Heart Association Basic Life Support (BLS) is strongly preferred if the job is in a patient-facing clinical capacity. Advanced Cardiac Life Support (ACLS) may be required based on specialty.

EXPERIENCE

Requires knowledge of medical support functions in an ambulatory care setting, typically acquired through 5 - 7 years of medical practice experience including at least 2 directly supervising at least two staff.

SKILLS

Demonstrated organizational, leadership and teamwork skills. Strong organizational and problem resolution skills.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

Benefits Include:

· Up to 8% company retirement contribution,

· Generous Paid Time Off

· 10 paid holidays,

· Paid professional development,

· Generous health and welfare benefit package.

Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts.

The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates – together with VNA Care – work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy.

We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives.

SUMMARY

Under general management, supervises the staff and daily operations for Service Line operations for a large group at the Site of a single clinical area or combination of multiple smaller areas and/or locations and provides management support. Establishes and maintains systems to ensure that patient service and clinical flow support organizational objectives. Assists with development, monitoring and management of department budgets.

Note: This role independently performs the full scope of duties for a large recognized department or region (typically 20 employees with subordinate supervisors or other complexities such as 7 day operations or multiple specialties).

EDUCATION/LICENSES/CERTIFICATIONS

Bachelor’s Degree in an appropriate discipline (or equivalent education, training or experience) required. Licensure required for certain clinical positions. American Heart Association Basic Life Support (BLS) is strongly preferred if the job is in a patient-facing clinical capacity. Advanced Cardiac Life Support (ACLS) may be required based on specialty.

EXPERIENCE

Requires knowledge of medical support functions in an ambulatory care setting, typically acquired through 5 - 7 years of medical practice experience including at least 2 directly supervising at least two staff.

SKILLS

Demonstrated organizational, leadership and teamwork skills. Strong organizational and problem resolution skills.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

Benefits Include:

· Up to 8% company retirement contribution,

· Generous Paid Time Off

· 10 paid holidays,

· Paid professional development,

· Generous health and welfare benefit package.

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