At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is hiring! We’re seeking a Supervisor of Operations to help support our Settlement functions. You will have the opportunity to support Broadridge’s top tier clients and work on a stellar team.
We are made up of high-performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and given the flexibility to work remotely. This will require 2x a week in a Broadridge office
Responsibilities:
Support Depository Trust and Clearing Corporation (DTCC) Settlement functions and related processes such as Buy-Ins, Prime Broker and Vault.
Facilitate development of Broadridge’s Settlement tools such as Global Framework (GFW), Broadridge Exception Event System (BEES) and Universal Dashboard by providing operational expertise and conducting user acceptance tests (UAT).
Participate in onboarding new clients onto Broadridge product suite such as ‘Brokerage Processing Services’ (BPS) for equity trade settlement and ‘Impact’ for Fixed Income trade settlement.
Conduct internal and external training programs on Broadridge products such as GFW, BPS, Impact, BuyIns System and Universal Dashboard that are heavily used within the Settlements department.
Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner. Also communicate the issue, solution and plan of action for future avoidance in a timely manner to both the internal and external parties.
Limit market exposure for clients by monitoring unsettled trades with high Mark to Market (MTM) exposure and by monitoring suspense account activities.
Identify and implement Robotic Process Automation (RPA) on processes within the DTC Settlements area to deliver value-add services to the clientele.
Perform quality controls by ensuring Written Supervisory Procedures (WSP) is adhered by the group.
Develop and maintain Standard Operating Procedures (SOP) for training purposes, for reference during critical issues and for seamless operations.
Coordinate and communicate with support functions such as HR, IT and Finance for system related, project related and team related functions.
Qualifications:
3+ years of experience supporting Settlement functions
1+ years of supervisory experience
Experience in client support (overseeing process and escalations)
Financial industry back office operations required, DTCC preferred
Experience on-boarding new clients is preferred
Strong verbal and written communication skills
Bachelor’s degree or equivalent
Compensation Range: The salary range for this position is between $90,000 - $95,000. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings
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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.