Chelmsford, MA, United States of America
21 hours ago
Supervisor, Production
Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

ZOLL Medical does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need ZOLL immigration sponsorship (e.g. H1B, TN, STEM, OPT, etc.) either now or in the future.

Job Summary
Responsible for providing supervision and direction to achieve the goals of the master production schedule through hands-on involvement and/or guidance and support to peers and group leaders in similar or other departments in the areas of attainment of production goals, safety, training, employee relations, quality and housekeeping issues. Demonstrated leadership ability and willingness to accept increased responsibilities.

Essential Functions

Distribute and monitor the daily inputs and outputs of the group, including safety, line efficiency, daily production attainment, and inventory accuracy.

Minimize overtime and provide justification when necessary.

Maintain the capacity plan monthly and ensure materials are used according to FIFO (First In, First Out).

Identify product quality issues and implement solutions through product, process, or procedural changes, including addressing employee workmanship problems.

Maintain employee training records and ensure adequate cross-training is in place to provide necessary coverage.

Liaise with R&D, Manufacturing Engineering, and Quality Assurance to support failure resolution and review product support documentation.

Ensure employee compliance with all company and regulatory requirements.

Ensure the completeness of employees' weekly time and activity sheets, including monitoring punctuality.

Track and communicate weekly employee productivity, and reassign staff as appropriate to meet production demands.

Provide monthly reports on line efficiency and production attainment to ensure continuous improvement and alignment with operational goals.

Provide procedural guidance to less senior employees, as necessary.

Write and conduct employee reviews, and document any issues in personnel files as appropriate. Handle hiring as needed.

Occasionally expected and required to work adjusted hours, weekends, holidays, or be on-call as part of the job.


Required/Preferred Education and Experience

Associate's Degree with 8+ years of experience preferred or

High School Diploma with 10+ years of experience required

Minimum of 6 years of experience in electrical, electro-mechanical, and/or technical fields.

Minimum of 2 years in a group leader or equivalent position.

Experience with common office programs, with an emphasis on databases and spreadsheets.

QSR experience a plus.


Knowledge, Skills and Abilities

Knowledge of all equipment, tooling and processes utilized in the production of products built in the assigned area(s).

Demonstrated leadership and problem-solving skills.

Strong attention to detail and follow-through.

Ability to interact effectively with a wide variety of personnel ranging from production employees to senior managers.

Excellent oral and written communication skills

Must be able to read and understand diagnostic data and technical schematics.

Must be able to setup and use test equipment.

Familiarity with manufacturing enterprise systems and engineering change order interpretation.


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Standing - Frequently

Walking - Frequently

Sitting - Frequently

Lifting - Frequently

Carrying - Frequently

Pushing - Frequently

Pulling - Frequently

Talking - Occasionally

Hearing - Frequently

Repetitive Motions - Frequently

Eye/Hand/Foot Coordination - Frequently


Working Conditions

Extreme cold - Occasionally

Extreme heat - Occasionally

Humidity - Occasionally

Wet - Occasionally

Noise - Frequently


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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