1. OVERALL JOB PURPOSE:
• FFM Supervisor manages people and assist the Line Manager to optimize the deployment and processes within the respective function in the warehouse with the aim of meeting the productivity and cost targets.
• FFM Supervisor supervises the strict compliance of workplace health and safety & security standards amongst the workforce with the aim of zero incidents

2.KEY DECISIONS:
• Shift manpower deployment requirement of function based on forecast and actual business volume
• Decide on resolution to operational bottleneck
• Propose process change to Warehouse manager based on process analysis
• Work suspension of workers during shift upon discovery of discipline matters
• Advice WH manager related to number of employees needed based on capacity and actual condition.

3. KEY PERFORMANCE INDICATORS:
• WH Productivity for each function
• Lead time process for each function:
• Quality