Mountain View, CA, 94039, USA
50 days ago
Supervisor
**Overview** The **Site Supervisor** is responsible for overseeing projects, supervising day-to-day team operations, and ensuring performance goals are met for a designated site. May perform administrative tasks. **Pay:** $70,000.00/annually The pay listed is the salaried rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf) **Job Description:** · Establish and maintain strong client relationships with a positive customer service orientation. · Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved. · Provide leadership and support while being available for emergency and off-hour support. · Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices. · Plan and assign work schedules to ensure service delivery expectations are achieved. · Ensure timely responses to client-reported emergency cleaning situations. · Train staff on building and property security protocols at each assigned client location. · Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients. · Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements. · Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.). · Train and manage Site janitorial and Porter staff. · Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy. · Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients. · Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work. **Minimum Requirements:** · At least 2 years of experience supervising employees. · Experience with commercial cleaning industry is a big plus. · Experience effectively managing teams: solid staff retention, counseling and developing team members, etc. · MS Office (Outlook, Word, Excel) proficiency required. · Valid Driver’s License and satisfactory driving record is required to operate company vehicles to and from customer work sites. · Proven ability to handle confidential information with discretion. · Detail-oriented with a high level of accuracy. · Strong organizational, multi-tasking, and prioritization skills. · Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups. · Resourceful team player with a positive outlook and approachable demeanor. · High School Diploma or GED (Required) ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation) California Consumers Notice http://www.abm.com/californiaprivacy REQNUMBER: 98799 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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