Come join our team as an Admissions Supervisor at River Place Behavioral Health! If you are passionate and dedicated to making a difference in the lives of those in need through compassionate therapeutic practices while working in a team environment that supports learning and growth, this position is right for you! Acadia Healthcare-River Place Behavioral Health, a service of Ochsner Health System, provides state-of-the-art psychiatric care for adults who are struggling with depression, anxiety, bipolar disorder, and other mental health concerns.
Supervise the daily operations of patient intake and/or admissions, which may include call and referral management, scheduling of assessments and admissions, completion of benefit verification, and prioritization of completion of all precertification’s.
ESSENTIAL FUNCTIONS:
For assigned shift will plan, assign, supervise, perform required duties to ensure patient safety and the efficiency of the department. Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that need in the most appropriate and manner. Knowledge of milieu management. Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients. Coordination with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate. Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members. Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions. Participate in staff training by serving as a preceptor for new admission team employees. Report shift challenges promptly to AOC, Admissions Manager or Admissions Director. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
Bachelor’s degree in a social service field is required. Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred. If a Registered Nurse, an associate or bachelor's degree in nursing is required. Two or more years’ experience in a healthcare admissions role required. One or more years’ supervisory experience required.