Supervisor Case Management for Providence Medford Medical Center in Medford, OR.

Full-Time/Day Shift

The Supervisor position reports to the Manager, Case Management and is responsible for the direct supervision of the assigned Case Managers, Coordinators, and Case Management Associates.  Supervision includes the daily coordination and management of all assigned Case Management staff to ensure excellence in customer service.  The Supervisor develops and implements an operational plan that includes staffing resources, policy and procedures, orientation and education, and quality improvement activities under the direction of the Manager and Director of Care Management.  The position assures timely provision of coordinated patient care that includes all case management functions of care coordination, regulatory management, discharge planning, and interventions through application of case management standards of care.  The Supervisor maintains expertise in case management and ensures that services are aligned with the vision and goals of the department.  The Supervisor ensures the development plan of individual and professional group case management staff and ensures that services are aligned with the vision and goals of the department.    

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medford Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

Bachelor's Degree in Nursing or Master's Degree in Social Services or equivalent educ/experience Upon hire: Oregon Registered Nurse License 3 years Discharge planning and case management in an acute care setting Working knowledge of MS Office Suite, including but not limited to Word, Outlook, and Excel

Preferred Qualifications:

Master's Degree in Nursing or Community Health Supervisor or lead experience Crucial Accountability Training Emotional Intelligence Training

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.