The Supervisor position reports to the Manager, Case Management and is responsible for the direct supervision of the assigned Case Managers, Coordinators, and Case Management Associates.  Supervision includes the daily coordination and management of all assigned Case Management staff to ensure excellence in customer service.  The Supervisor develops and implements an operational plan that includes staffing resources, policy and procedures, orientation and education, and quality improvement activities under the direction of the Manager and Director of Care Management.  The position assures timely provision of coordinated patient care that includes all case management functions of care coordination, regulatory management, discharge planning, and interventions through application of case management standards of care.  

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row. 

Required Qualifications:

Bachelor's Degree Nursing Or Upon hire: Washington Registered Nurse License  3 years Discharge planning and case management in an acute care setting.   3 years Recent experience working with diverse patient populations including various age groups with physical or developmental disabilities, emotional, behavioral, and mental disorders. Experience working with patients who struggle with substance abuse and knowledge of the medication assisted treatment programs (Methadone/Suboxone)

Preferred Qualifications:

Master's Degree Nursing or Community Health Coursework/Training Crucial Accountability Training Coursework/Training Emotional Intelligence Training Supervisor or lead experience

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.