Supervisor Coding
Catholic Health Initiatives
**Overview**
CHI Health strives to care for you the way you care for your patients.
We understand you have personal responsibilities outside of your profession and also care about your well-being.
**With you in mind, we offer the following benefits to support your work/life balance:**
+ Health/Dental/Vision Insurance
+ Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
+ Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care
+ Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
+ Employee Assistance Program (EAP) for you and your family
+ Paid Time Off (PTO)
+ Tuition Assistance for career growth and development
+ Matching 401(k) and 457(b) Retirement Programs
+ Adoption Assistance
+ Wellness Programs
+ Flexible spending accounts
From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.
**Responsibilities**
The Coding Supervisor is responsible for overseeing daily coding workflow in assignment of ICD-9/10, CPT, and HCPCS codes. Monitors and assesses performance of coding staff to ensure timeliness, accuracy, and efficiency in coding. The coding supervisor performs quality reviews and provides education and training when deficiencies are identified or new processes are implemented. Incorporates initiatives that improve compliance and reduce risks to the institution. Serves as a resource and technical expert for complex coding/billing issues. Informs, educates and coordinates with other Revenue Cycle, Clinical Operations, and other stake holders regarding coding and charge capture process.
**Essential Key Job Responsibilities**
+ Supervises day-to-day operations and workflow. Performs human resource functions to include: hiring, coaching, training, corrective action plans, quality reviews, ongoing productivity monitoring, and performance appraisals.
+ Serves as a coach and positive role model for Coders, Coder Lead, Charge/Data Entry Specialists and other colleagues establishing/maintaining a work environment that fosters positive morale; addresses performance issues and applies corrective action or discipline when needed.
+ Performs as a subject matter expert and resource for staff, troubleshooting difficult problems and finding solutions.
+ Ensures compliance with all established policies, procedures and legal guidelines and manages resources effectively and responsibly.
+ Effectively works with management to identify training opportunities and programs.
+ Functions as a resource for Practice Managers and Providers with denials and coding questions.
+ Acts as a liaison between physicians and support staff to resolve issues involving coding, billing, and documentation requirements and procedures.
+ Participates in special projects and completes other duties as assigned
**Qualifications**
**Required Education** _(for CHI Leadership Job Levels from Supervisor through President)_
Sys/Div/Mkt/Local Supervisor – Bachelor’s Degree and minimum of 1 year experience in the discipline OR 3 years’ experience in the discipline OR Master’s Degree and no experience
**Required Education for Staff Job Levels**
**Required Licensure and Certifications**
CPC or other accredited coding certification required.
**Required Minimum Knowledge, Skills and Abilities**
+ Knowledge of policies, standards, procedures, processes, work flow, KPIs and regulatory/reporting requirements applicable to the assigned revenue cycle function (e.g. cash management/refunds/credits/posting, clinic customer service, claims processing and/or insurance follow-up, etc.).
+ Knowledge of general concepts and practices that relate to the healthcare field, and specific policies, standards, procedures and practices that pertain to the assigned function.
+ Knowledge of the regulatory/reporting requirements that pertain to the assigned revenue cycle function.
+ Knowledge of standards, practices and requirements relating to employee supervision, evaluation and performance management.
+ Knowledge of clinic operations as they relate to the assigned revenue cycle function.
+ Knowledge of medical insurance, payer contract, CPT and ICD codes.
+ Knowledge of sources and availability of information relevant to the assigned function.
+ Knowledge of the operation and application of automated systems applicable to the assigned function.
+ Ability to effectively oversee daily operations of the assigned revenue cycle function, identify compliance/productivity deficiencies and recommend timely corrective action.
+ Ability to troubleshoot, understand and/or adapt moderately complex oral and/or written instructions/guidelines to diverse or dissimilar situations.
+ Demonstrate attention to detail and critical thinking skills within the context of the assigned function, with a commitment to accuracy. Ability to effectively prioritize and execute tasks while under pressure.
+ Ability to maintain confidentiality of medical records, and to use discretion with confidential data and sensitive information.
+ Ability to make decisions based on available information and within the scope of authority of the position.
+ Ability to establish and maintain effective working relationships as required by the duties of the position.
+ Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
**PREFERRED Qualifications**
Prior Healthcare Billing Experience
**Pay Range**
$26.38 - $38.26 /hour
We are an equal opportunity/affirmative action employer.
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