The Atlantic Mobile Health Dispatcher Communications Supervisor is responsible for the operation of the Atlantic Mobile Health Communications Division. This includes online supervision and oversight for the Transport BLS, MAV, Basic Life Support, Advanced Life Support, Critical Care (Air Medical & Ground) Communications. The ideal candidate is committed to safety, detail oriented and one who can function well in a fast paced, dynamic environment where finding solutions to complex logistical challenges is a must. World class customer service and communication skills are mandatory. Job Responsibilities: 1. Ensures for the orderly operation of the AMH EMS Communications Center. 2. Participates on the training committee assures the implementation and on-going phase of departmental training. 3. Prepares Quality Assurance Data for the Department for submission to the Manager. 4. Attends and represents the Department at various meetings and committees on local and county levels as needed. 5. Responsible for execution of the Emergency Management Plans for the Communications Center and submits a report when an activation occurs. 6. Assures that all full-time employee assignments are completed as assigned by the Manager. 7. Handles intake of complaints regarding communications and submits written documentation pertaining to the same to the Manager. 8. Monitors staff for accurate and comprehensive completion of all reports and documents assigned to Dispatch Center personnel. 9. Assists in planning and implementing objectives for the department. 10. Assists the Manager toward achieving and maintaining accreditation in the Commission of Accreditation of Ambulance Services (CAAS) & Commission on Accreditation of Medical Transport Providers (CAMTS) programs. Escalates concerns regarding questionable matters to appropriate management 11. Operates all equipment under the Rules and Regulations of the Federal Communications Commission and the New Jersey State Department of Health. Office of Emergency Medical Services, as pertains to the function of a Mobile Healthcare Communications Center. ducation: High School Graduate or GED Experience: + Emergency Telecommunications preferred + Incident Command Levels 100, 200, 700 & 800 + EMS Communications Supervisor Experience preferred + Advanced Incident Command Levels 300 & 400 preferred Certifications: + Emergency Medical Technician or Paramedic (Preferred) + CPR (AHA BLS or equivalent) + Emergency Medical Dispatcher (IAEMD or AEMD) + Certified Flight Communicator (Preferred) ABOUT US At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: + Morristown Medical Center, Morristown, NJ + Overlook Medical Center, Summit, NJ + Newton Medical Center, Newton, NJ + Chilton Medical Center, Pompton Plains, NJ + Hackettstown Medical Center, Hackettstown, NJ + Goryeb Children's Hospital, Morristown, NJ + CentraState Healthcare System, Freehold, NJ + Atlantic Home Care and Hospice + Atlantic Mobile Health + Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: + 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years + Best Places to Work in Healthcare - Modern Healthcare + 150 Top Places to work in Healthcare - Becker's Healthcare + 100 Accountable Care Organizations to Know - Becker's Hospital Review + Best Employers for Workers over 50 - AARP + Gold-Level "Well Workplace": Wellness Council of America (WELCOA) + One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine + One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine + Official Health Care Partner of the New York Jets + NJ Sustainable Business Atlantic Mobile Health is a non-profit corporation dedicated to providing the fasted air and ground medical transportation services. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.