Supervisor CS Lab Processing - Nights

Work location: Texas Health Physicians Group- 251 Westpark Way, Suite 212 Euless, TX 76040 Work Hours: Nights Work environment: Lab

Laboratory Department highlights:

·        Team based environment

·        Workplace culture 2nd to none

·        Great benefits/ 401k / PTO

·        We operate on lean principles and rely heavily on a team atmosphere and individual performance

·        Highly engaged Laboratory management

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.  

 

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise have helped create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. 

Here’s What You’ll Do

Assists the Leadership by supervising and coordinating Customer Service Specimen Processing functions of the Lab. Effectively leads and develops a team of employees to include the full employee life cycle. Ensures Lab staff are current in competencies, assessments, licensure, certifications and other annual training. Monitors staff's time and attendance consistent with THR policies. Coordinates scheduling of operations.

Holds frequent informal huddles to provide staff feedback/focus for the daily work and address any deviations in policy to ensure accurate patient care. Ensures work environment complies with regulatory, licensure, compliance and accreditation requirements by monitoring the work setting on an ongoing basis to identify deficiencies , risk and opportunities for improvement.

Oversees proper documentation for both shared drive and problem bin samples/issues and provides feedback to staff on how to handles these scenarios. Conducts monthly staff meetings to convey information that is relevant to THR initiatives, or Lab leadership directives/goals. meetings and QA meetings for follow up. 20%

Shift Specific duties:  NIGHT SHIFT

Manage and monitor specimen workflow during accessioning. Identify clinic errors for sample submission and take appropriate corrective action. Use coordinated judgment with supervisors to resolve sample issues on Friday to avoid time related sample rejection due to short sample stability. Troubleshoot PSC stamps for specimen reconciliation when discrepancies occur. Consult Quest website for alternate test codes for troubleshooting problem orders. Oversee end of the night reconciliation of duties for tissue, micro, PAP

Here’s What You’ll Need

H.S. Diploma or Equivalent is required. One (1) year of customer service experience is required. At least six (6) months of experience in a high volume testing lab is preferred. At least six (6) months of Supervisory experience is preferred. Knowledge of appropriate lab and regulatory guidelines including, but not limited to: CLIA, CAP, CLSI (NCCLS), Texas Department of Health, EPA regulations regarding regulated waste disposal. Familiar with basic medical and laboratory terminology. Excellent communication and interpersonal skills. Knowledge of spreadsheet software such as but not limited to: Excel. Knowledge of lean principles such as but not limited to Six Sigma.

 

Additional perks of being a Texas Health Nurse

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.