Job Summary

Responsible for coordinating and driving medium and large scale client change initiatives through AllianceRx Walgreens Prime client facing teams in a consistent and effective manner. This position is responsible for dealing with changes impacting clients that may be regulatory, product, strategic, IT, senior leadership driven or operational in scope. This position is also responsible for working across the AllianceRx Walgreens Prime senior leadership team to develop an extended influence model that continuously challenges processes, improves results, and drives business outcomes.

Job ResponsibilitiesIdentify areas/potential projects where process redesign/improvement can significantly impact efficiency, quality, profitability, competitive position and customer satisfactionWork closely with senior leadership team to achieve strategic goals and define and manage the execution and communications around the delivery of medium and large scale initiativesClarify, manage and prioritize all client requests relative to operational processesSupport clients by operating as the liaison between Account Management and operational teamsProvide work direction to operational leaders and other applicable staff to ensure quality deliverables to clientsConduct in-flight and after-action reviews of the performance of and conformance to expectations for initiativesSupervisory ResponsibilitiesResponsible for the development, oversight and implementation of departmental budgetResponsible for leading a team through teaching, coaching and inspiring by fostering a sense of energy, ownership and a responsibility for the flawless execution of operational excellence; engage in the selection and hiring process as neededOther responsibilities as judgment or necessity dictate
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.