Merrimack, NH, US
5 days ago
Supervisor I

ABOUT US:

 

Founded in 1993 with six sophisticated yet functional handbags, Kate Spade New york has grown into a global lifestyle brand of bags, ready-to-wear, jewelry, shoes, gifts and beyond, each thoughtfully designed for individual discovery. Today, the brands optimistic , feminie approach to everyday encourages personal style and is a celebration of women who are confident with youthful spirit . Modern , convetable design, unexpected color compbinations , graphic prints, and polished ease are ther hall marks of the brand. 

 

Kate Spade New York is part of the Tapestry, Inc. house of brands. 

 

Essecntial Duties & Responibilities:

 

Client & Service Expert:

Partner with Store Manager to develop business driving intiatives that build a repeat business or attract a new customer to the store. communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.  Ensure all associates complete the sales training program and develops strong product knowledge across all categories.  Model and supervise the selling enviroment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. 

 

Leadership Presence: 

Achievement of personal sales goals. Educate team of sales plans, personal sales goals, store stats and drives team to achieve them. Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles Foster a team environment by creating a fun , competitive, inviting atmosphere. 

 

Building Brand Equity:

Understand and communicate the kate spade new york brand aethetic, brand philosophy and lifestyle to sales team and custoemrs.  Ensure brand and operating standards are met to support brand consistency. Ensure store presentation standards are achieved and maintained. 

 

Operational Excellence:

Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.  Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.  Adherence to Kate spade loss prevention policies and operational procedures. 

 

Qualifictions: 

 

Educational & Experience Required

Minimum 2-3 years experience in luxury goods or a comparable retail environment.  College degree preferred

Skills and Abilities Required

Strong writeen and verbal communication skills Detail oriented Proactive ability to multi task and prioritze. 

Physical requirments:

Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time able to safely lift boxes up to 40 pounds comfortable climbing ladders

 

Kate spade new york is an equal opportunity/Affirmative action employer: Minority/female/disabled/veteran. 

 

 

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