Number of Job Openings Available:

1

Date Posted:

June 19, 2024

Department:

34004096 Mental Health Services Adult Partial Hospital Program

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Provides leadership to maintain and enhance the programs clinical and operational performance. Supervises program staff that include master level therapists, master level psychologists, and/or psychologists. In addition, supervises mental health practitioners and admin support staff within the team. Partners with an Operations Manager in order to provide clinical and operational direction to program staff and program advance practice providers. This dyad leadership team is jointly accountable to create efficiencies and remove barriers in order to drive exceptional results that are greater than what could be achieved individually. Supervisors maintain accountability to Service Line leadership in order to advance work within clinical recruitment, patient access, care coordination, practice management, digital strategies, and the overall patient experience. Supervisors may be required to provide direct clinical care to a caseload of patients to support program needs.

Key Position Details:

1.0 FTE, day shift and no weekendsResponsible to lead and manage the daily operations of the PHP (Partial Hospitalization Program) and day treatment programs at United Hospital

Job Description:

Principle Responsibilities

Leading, managing, motivating, and developing of StaffCommunicates and engages providers in key clinical initiatives by establishing and sharing a clear, compelling vision that allows them to see their contribution and role in the workOversees management of program staff performanceThis includes, but is not limited to:

◦ communicating expectations

◦ conducting timely performance reviews

◦ coaching

◦ developing clinical skill

◦ providing recognition

◦ providing disciplinary actions when needed

◦ using patient experience data to celebrate and enhance provider practiceAssists in recruiting, selecting and onboarding highly talented team membersPlans communications for staff meetingsUnderstands and communicate the service line strategic vision to program staff as neededPartners with operational management to optimize the operational design including care team structure and staffing required to carry out the planUtilizes evidence-based management practices

◦ Provides instructional learning regarding use of behavioral interventions

◦ Provide/maintain a caseload of clinical supervision to per-licensed therapists within our departments system, per qualificationsIdentifies needed changes on how to best support program staff and/or resources needed to best implement care and escalate appropriately to next level leadership and/or key stakeholdersEmployee EngagementAnalyzes and act on employee engagement dataEngages in employee rounding activitiesProvides regular in person presence at site demonstrating awareness and involvement in site activities (lead staff meetings, etc.)Seeks opportunities to promote development and growth as a leader including meeting facilitation and representation locally and within the MH&A Clinical Service LineFosters provider awareness of their informal role as a leader at the siteDeliver Exceptional Patient Experience, Quality and Improved PerformanceUnderstands and acts on Patient Experience survey data on a service line levelAccountable for survey dimensions related to patient experienceEmpowers staff to resolve patient complaints and concerns and create a mindset of service recovery when neededEnsures provider resources are aligned for optimal patient accessPartners with key stakeholders to co-lead and deploy system-wide initiatives using effective change management and improvement methodology with operations managersParticipates in Daily Management System when appropriateAccountable for clinical quality outcomesIdentifies and address gaps in adherence to care integration strategiesProvide behavioral servicesCompletes individualized functional assessmentsDevelops individual treatment plans/updates to support the clinical need as it arisesCompletes Diagnostic Assessments to support patient admissions into programming, as neededEvaluates effectiveness of services providedModifies plans as necessaryFinancialManages overall program and staff productivity and address issues in a timely mannerCollaborates with operational support in managing operating expense and program volumes/productivity, to support overall program performance by reviewing reports with Operations Manager to determine when and if action is needed and strategically assess and solve problems to align operating expenses and productivity, real-time and long-termSafety, Risk Management and CompliancePartners with key stakeholders to ensure adherence to all safety, risk and compliance policies and proceduresOther duties as assigned.

Job Requirements

Master's degree in mental health therapy or related field required3 to 7 years in mental health and addiction services required2 to 5 years in leadership requiredLicensed Ind Clinical Social Worker - MN Board of Social Work required orLicensed Professional Clinical Counselor - MN Board of Behavioral Health & Therapy required orLicensed Marriage & Family Therapist - MN Board of Marriage and Family Therapy requiredLicensed Psychologist - MN Board of Psychology required

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently