Team and Role Introduction:

Lazada Express is the Logistics arm of the Lazada Group and is structured operating Business Units of "Express" with own B2C last mile delivery capabilities from pick-up to sort to delivery. We are building an innovative, highly visible, low cost logistics network and we are growing bigger than ever. Our Hub team is now looking for a Supervisor/Senior Supervisor, Hub with the details below. Mission The Supervisor/Senior Supervisor is responsible for delivering excellent service to customers with sustainable customer royalty to achieve business goals. Reporting Manager, Hub

Responsibilities:

Responsibilities

-Planning

-Tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume.

-Reporting

-Working closely with Hub Manager on matters related to hub operations.

-Establish & keeping track daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.

-Analyzing

-Analyze issues & work closely with Hub Manager for corrective & preventive solutions.

-Optimizing

-Manage hub operational processes in terms its performance, compliance & optimizing its processes.

-Compliance

-Monitor & ensure full compliance of hub operational policies & processes.