Supervisor (Patient Financial Services) Full Time, Day - Southern Hospital Sites, NJReq #:0000188268 Category:Billing/Collections/Registration Status:Full-Time Shift:Day Facility:RWJBarnabas Health Corporate Services Department:Patient Financial Services Location: System Business Office, 2 Crescent Place, Oceanport, NJ 07757 ** Southern Hospital Sites Include: Monmouth Medical Center- Long Branch, NJ; Monmouth Medical Center Southern Campus- Lakewood, NJ; Community Medical Center- Toms River, NJ Job Overview: The Patient Financial Services Supervisor will provide oversight and management of the Financial Counselor team and daily operations. This role is essential in guiding patients through financial challenges, thereby facilitating their access to necessary healthcare services. Qualifications: Required: + Bachelor s degree in business administration or related concentration. + High School diploma and relevant work experience may be considered in lieu of bachelor s degree + Minimum 2-3 years experience in healthcare business office operations + Prior experience with Charity Care and Medicaid + Knowledge of all Microsoft Office products Preferred: + Prior Management or Supervisory experience + American Association of Healthcare Administrative Management Certification (AAHAM) Scheduling Requirements: + Full Time + Monday-Friday + 9:00am-5:00pm Essential Functions: + Providing communication to patients regarding their financial responsibilities + Presenting patients with all guidelines and requirements of Medicaid and Charity Care programs + Providing guidance to staff on insurance company practices regarding reimbursement + Leading teams to achieve desired goals and objectives + Mentoring staff and providing consistent performance management + Ability to work in a team environment that requires quick turnaround and quality output Additional Information: Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. + Paid Time Off (PTO) + Medical and Prescription Drug Insurance + Dental and Vision Insurance + Retirement Plans + Short & Long Term Disability + Life & Accidental Death Insurance + Tuition Reimbursement + Health Care/Dependent Care Flexible Spending Accounts + Wellness Programs + Voluntary Benefits (e.g., Pet Insurance) + Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer