Company Overview More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs. But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched. About the Role This role is located onsite and requires availability for our 6:00am - 2:30pm CST shift. The Supervisor Pharmacy Shipping is responsible for overseeing and ensuring successful operation of the shipping & receiving department. This individual will assist the Pharmacist-In-Charge (PIC)/ Pharmacy Staff in sorting and packing of medication/supplies for delivery/ shipments to community based clients. This person will Achieve customer satisfaction by promptly packing delivering/shipping orders accurately and in a timely manner addressing client questions and concerns and continuously maintaining Express Med Pharmaceuticals Inc.’s positive image throughout the local communities. Supervisory Responsibilities: · Responsible for overseeing and ensuring successful operation of the Shipping & Receiving department Duties/Responsibilities: · Delivery Department Maintenance – Responsible for overall maintenance and up-keep of delivery department/storage room (s). Delegate and perform daily weekly and monthly duties to include but not limited to; coordinate/ route all Community based deliveries scheduling of all delivery personnel trash disposal (both regular & confidential) and clean dumpster room (dirty area) break down all boxes cleaning counters & delivery shelves staging bins & delivery totes cleaning equipment (IV pumps/poles DME equipment) receiving and stocking shelves cleaning pharmacy refrigerator processing mail building shelves medical records filing and cleaning & maintaining pharmacy medication carts etc. · Vehicle Maintenance/Fleet Management – Works in collaboration with Fleet Manager to ensure that delivery vehicles are maintained and kept up to ensure driver safety. Collaborate with Fleet Manager to ensure such duties as oil changes tire rotations re-fueling changing head lights cleaning vehicles interior/exterior on a scheduled basis and any other maintenance that must be performed in order to keep fleet in good working condition and operating efficiently. Responsible for managing and reporting any mechanical malfunctions or physical damage to vehicles to Executive management. Ensure that Vehicle Inspections Logs are being maintained in each vehicle and being filled out appropriately · Budget/Purchasing – assists in developing and maintaining a budget for the delivery department on an annual basis. Assist in the bidding process of department supplies and services. Purchase necessary department supplies as approved by PIC. · Oversees and manages all human resource elements for the shipping & receiving department · Performs interviews and participate in hiring process for all potential shipping dept. candidates · Promotes customer service orientation to all employees · Runs and provides various delivery reporting to Admin staff to illustrate the departments operational and logistics workflow; reports can be daily weekly and monthly depending on what delivery and/or pharmacy metrics need measured · Ensures sorting and packing of medications/supplies is in the appropriate manner per accounts/client · Moves and handles totes bins and/or boxes weighing 5-100 lbs. from shipping area to stock/fill areas then to vehicle (assisting device i.e. cart dolly etc. available) · Occasionally delivers medications/supplies to patients and obtain a signed delivery receipt. Also conduct surveys for clients on delivery satisfaction · Supervises entering prescription numbers and delivery information into the pharmacy management system (PioneerRx) that generates delivery receipts · Completes knowledge and understanding of the pharmacy’s CRM software (RxSource) and the pharmacy’s logistics software (SageQuest) · Ensures pick up of all necessary paperwork from accounts/ clients to include but not limited to prescriptions insurance information returned medications/supplies and give to appropriate department in pharmacy for processing · Refers prescription and billing questions to Pharmacist and/or Billing Department · Oversees packaging of all prescriptions OTC DME and pharmacy supplies and mail processing for all facility and community based clients · Understands all Pharmacy workflow operations and work closely with the Pharmacist in Charge (PIC) and all pharmacy departments to ensure efficiency and effectiveness of the delivery department processes · Ensures delivery log completion on a daily basis to include pharmacy departure time route locations to total mileage traveled etc. Required Skills/Abilities: · Ability to work in a fast-paced environment and maneuver around the physical layout of the pharmacy and shipping/receiving areas · Ability to work frequently in a seated position (while driving) and stand for long periods while not driving · High degree of concentration required preventing injury to others and damage to vehicle when operating car/van on public roads · Ability to work inside and outside but not regularly exposed to extreme weather conditions · Ability to effectively manage all delivery staff and route coordination ∙ Demonstrates appropriate written and oral communication skills ∙ High degree of interpersonal and organizational skills · Strong team player · Keep track of multiple tasks · Attention to detail and accuracy · Reliable outgoing and highly effective at relating to others · A professional attitude is a must · &nboSpacing" style="margin-left: .5in">· A professional attitude is a must · Ability to effectively interact with all levels of management associates clients and general public Education and Experience: · Understands and maintains confidentiality regarding patient medications and illnesses (HIPPA) · The SelectRx Pharmacy Warehouse team utilizes forklifts to efficiently manage the movement of necessary materials within its operations. These forklifts are integral to ensuring timely delivery of medications to patients. However given the inherent dangers associated with forklift operation it is crucial to implement stringent measures to ensure the safety of personnel and minimize the risk of accidents. In line with Occupational Safety and Health Administration (OSHA) regulations the SelectRx Pharmacy Warehouse and Shipping Area enforces a robust forklift usage policy. Key aspects of this policy include: 1. Authorization and Certification: Only authorized and certified personnel are allowed to operate forklifts. New operators must undergo comprehensive training programs and obtain certification before operating the machinery. Periodic refresher courses are mandatory to maintain proficiency. 2. Daily Inspection: Prior to each shift forklifts must undergo a thorough pre-use inspection. Any malfunctions or defects identified during the inspection must be reported to the supervisor immediately and the forklift should not be used until it passes inspection. 3. Safety Protocols: Strict safety protocols are in place including the requirement to wear seat belts at all times avoid stunt driving or horseplay refrain from carrying passengers and maintain safe speeds. Additionally operators must yield to pedestrians observe all traffic regulations and adhere to OSHA's classification of locations for forklift usage based on potential hazards. 4. Maintenance and Repairs: Regular maintenance checks must be conducted according to the manufacturer's guidelines. Any repairs or modifications must be approved by the manufacturer or constructed in accordance with recognized good engineering principles. 5. Drug and Alcohol Policy: Employees must comply with the company's drug and alcohol policy. Any employee found to be under the influence of drugs or alcohol while operating a forklift will be subject to disciplinary action up to and including termination. 6. Record Keeping: Accurate records of forklift inspections maintenance and operator training must be kept up to date and available for review by regulatory agencies. By adhering to these policies SelectRx can ensure the safe and efficient handling of forklifts in its operations minimizing the risk of accidents and promoting a secure working environment for all personnel involved. Physical Requirements: · Prolonged periods of sitting at a desk and working on a computer. · Valid Pennsylvania driver’s license Valid Pennsylvania driver’s license SelectQuote Core Values: ervice: We create positive customer experiences. ntrepreneurship: We create innovate & take risks. eadership: We build & invest in high-performing teams. mpowerment: We embrace a changing environment. ourage: We challenge the status quo & drive continuous improvement. eamwork: We help support & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.