Supervisor Practice Operations- Westfield OB/GYN Ambulatory Job Ref 2500697 Category Leadership Job Family Practice Management Department OB_GYN Care 7120 2500 Schedule Full-time Facility Community Hospital Westfield Westfield, IN 46074 United States Shift Day Job Hours 8am to 5pm Monday thru Friday **Join our community** Community Health Network was created by our neighbors, for our neighbors. Over 60 years later "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the art technology. It means getting involved in the communities we serve through volunteer opportunities and benefit initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields, and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. **Make a Difference** This position supports the Practice Administrator / Nurse Manager with the daily operations of the practices non-clinical staff, primarily in the front office. **Exceptional Skills and Qualifications** Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving. + 2 year / Associate's Degree with 4 years relevant experience within a healthcare setting with Associate's Degree/ / OR year / Bachelor's Degree or relevant experience within a healthcare setting (preferred). + 5+ years experience in a healthcare environment in the areas of front office / and/or customer service, with 2 years of front office supervision or lead experience, billing background desired (required). + I **n lieu of the above education requirements, a combination of experience and education will be considered.** + **Practice Management** : Supports the Practice Administrator/Nurse Manager in monitoring costs and staffing. Ensures appropriate personnel utilization and coordinates staff training. Manages time-off approvals and balances staffing needs. Communicates with Talent Management for recruitment and focuses on staff development and engagement. + **People Development** : Conducts performance reviews and provides HR input. Coaches and develops team members, aligning career growth with business goals. Creates an energetic and inclusive culture, encourages innovation, and facilitates change. + **Self-Awareness** : Adapts behavior to meet others’ needs. Uses feedback and reflection for personal growth. Encourages involvement and responds with empathy. + **Achievement Oriented** : Sets high standards for the team and self. Promotes collaboration and continuous improvement. Motivates and trains staff to meet department goals. + **Effective Communication** : Clearly conveys information and ideas. Ensures transparency and links team efforts to department goals. Practices active listening and anticipates needs. + **Decision Making** : Makes day-to-day decisions within established guidelines. Ensures operations run smoothly and efficiently. + **Strategic Thinking:** Anticipates needs and opportunities, develops strategies, and aligns teams. Analyzes and mitigates tasks. + **Relationship Building:** Fosters a compassionate, high-trust environment. Advocates for and rewards others, providing proactive and responsive customer service. **Why Community?** At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.