At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
The Lead, Quality Operations is directly responsible for execution of the quality management system by managing processes, leading projects and directing associates to maintain and improve the quality system in accordance with the requirements of, as appropriate, the following standards: ISO 9001, ISO 13485, FDA 21 CFR Part 820/211, EU GMPs, ISO 17025, ISO 11137 and/or ISO 11135 and other applicable regulatory standards. This role may reside in a facility where the Senior Quality Manager for the facility has responsibilities beyond the immediate management of the facility. The Lead is the on-site subject matter expert for the quality system and its performance. Under direction from the Senior Quality Manager, the lead is responsible for all matters pertinent to maintaining sustainable, repeatable, and compliant quality processes. This role recommends, plans, and executes activities concerned with the development, implementation, maintenance, and continuous improvement of STERIS quality systems. Through guidance and direction to Quality Technician(s) and Quality Analyst(s), the Lead is responsible for all activities related to quality and regulatory compliance to ensure all product processing requirements are met in accordance with Customer specifications. This includes responsibilities for all sub-parts of the quality system including calibrations, dosimetry results, generation of test methods, audits, scheduling, validations, record keeping and reporting. The Lead has the responsibility, duty, and decision-making authority to put any product on hold that is identified as potentially non-conforming and escalating as needed for additional reviews by Quality leadership and/or technical teams.
What you will do as the Supervisor of Quality
Leads day-to-day tasks, assignments, and direction for all Quality Associates, providing technical support, mentoring and oversight of assigned duties and objectives. Ultimately responsible for all the accuracy and conformance of all products released from the facility, by maintaining independence and oversight of all product review and approval activities. Direct all activities associated with the site’s quality system through data analysis, reviewing/approving protocols, and final reports, escalating deviations from performance standards, monitoring and manage quality employees in their execution of the site’s CAPA, non-conformance and Customer complaint processes, drafting and reviewing quality system work instructions and maintenance of quality metrics reporting and countermeasures. Responsible for self-monitoring of their site’s quality management system, as well as, conducting internal audits at sister facilities to ensure the quality system is meeting regulations and standards. Includes performing related tasks such as pre-planning, execution and report writing. Responsible for supporting in conjunction with the Senior Manager, Regulatory Agency, and Notified Body inspections. Responsible for leading Customer audits. Accountable to the results of these inspections, including inspection observation investigations and collaboration with other department managers to develop and implement sustainable and effective remediation plans. Responsible for establishing objectives, mentoring direct reports, managing resources, conducting performance check-in’s/reviews, development plans and supporting employee development. Demonstrate leadership by driving continuous improvement at their site while maintaining the integrity and compliance of the quality management system. Executed by leading continuous improvement initiatives for the facility, actively engaging and participating in assigned projects (facility-level, regional-level and global-level) and effectively implement global process and other harmonization of processes at the site. Travel to other AST facilities, domestically and/or globally, to support remediation activities, audits/inspections and/or continuous improvement initiatives. Overall responsibilities include commitment to ensure external and internal requirements are met according to documented policies, procedures, standards, and regulations. Perform all other duties as assigned.
The Experience, Skills, and Abilities needed
Required:
Bachelor’s Degree (Scientific or related technical field) Minimum 8 years of combined Manufacturing/Quality Engineering and/or Quality Systems experience Minimum 8 years of experience with medical device or other regulated industries preferred Minimum 8 years of experience working in an ISO certified environment required Working knowledge of FDA QSR/ EUGMP regulations strongly preferred
Preferred:
Supervisory/project leadership/oversight preferred Sterilization experience preferred
What STERIS offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is a brief overview of what we offer:
Market competitive pay Extensive paid time off and (9) added holidays Excellent healthcare, dental, and vision benefits Long/short term disability coverage 401(K) with company match Maternity and parental leave Additional add on benefits/discounts for programs such as pet insurance Tuition reimbursement and continued educational programs Excellent opportunities for advancement in a stable long-term career
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Pay range for this opportunity is [[91,250]] - [[120,000]]. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company’s 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.