Overview

Located in the Phoenix Ariz. suburb of Gilbert the Mercy Gilbert Medical Center is a 198-bed not-for profit hospital with more than 1300 employees and almost 900 doctors on staff representing all major specialties. In 2014 Phoenix Children’s Hospital launched a 22-bed pediatric unit inside the hospital. Mercy Gilbert opened in 2006 and has been a vital part of the growing community. Today it is the fifth largest employer in Gilbert. During the fiscal year ending June 30 2016 Mercy Gilbert provided more than $24 million in community benefit. As a result of Dignity Health’s mission to deliver health care and partner with the community more than 42000 people in the East Valley were reached through community health services. For more information visit: https://www.dignityhealth.org/arizona/locations/mercygilbert.

Responsibilities
Job Summary / Purpose

Under the direction of the laboratory manager and/or director, the Specimen Management Supervisor provides supervision of the phlebotomy, specimen processing and send-out activities of the laboratory. Directs, plans and organizes the pre-analytical processes and staff of the laboratory. Develops and implements procedures regarding specimen collection, specimen processing/handling and send-out services of the laboratory. Collaborates with other departments to facilitate specimen collection processes to meet expected collection to lab turnaround times. 

Essential Key Job ResponsibilitiesSupervises assigned staff and maintains a staffing pattern in the department to meet the operational needs of the department. Set the standard of quality of work for the department.Prepare work schedules and maintain appropriate workforce. Work with HR and Lab Management in the hiring, discipline and dismissal processes.Maintain work processes to meet laboratory turnaround times and quality standards.Develops and maintains policies, procedures and protocols that are in alignment with hospital guidelines.Monitor work performance, identify training opportunities and oversee training of assigned staff. Track training and education, maintain competency & training records of assigned staff.Submits performance assessments to manager/director for approval prior to the due date.Attend meetings and participate in committees as assigned.Work with the Lab Leadership Team to facilitate improvement of laboratory services, operations and organizational processes.Oversee billing compliance and manual charge entry for send out testing.
Qualifications

Education and Experience:

Bachelor's degree in a related discipline/field from an accredited college or university for all acute care settings. Bachelor's or Associate's Degree from an accredited college or university for all ambulatory care settings.Minimum of three (3) years of education/healthcare-related experience

Licensure:

Licensed clinician (e.g. registered nurse occupational therapist physician's assistant etc.)