Description Supervises all wagering policies of the Sportsbooks Ensure all AML & Title 31 procedures are followed and tracked accurately Supervises the function of all personnel in Sportsbook Operations ensuring maximum productivity. Coaches, guides and instructs personnel in the proper performance of duties. Administers evaluations, performance reviews and merit compensation within established guidelines. Maintains work schedules for assigned personnel. Assists with personnel development including hiring, training and disciplinary actions Ensures betting limit guidelines are followed Resolve any disputes by following posted house rules and working with local regulatory bodies to ensure compliance Monitors competitors’ practices and technological innovations affecting the Sports book betting industry. Remains aware of legislative action affecting business opportunities. Ensures customer recognition and development are foremost duties for all personnel, using tools available appropriately. Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets. Inspects facilities and equipment are available and functioning properly. Informs management of any issues with equipment or needed repairs Other duties as assigned.

Create a fun, positive work environment for all employees.

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