Job Summary

Manages the daily work activities of systems engineers as well as long-term strategic planning to ensure system capacity meets current and future requirements; development and implementation of methodologies for system analysis, installation and support.

Essential Functions
 

Evaluates existing policies and procedures and recommends any area that needs to be addressed with improvements. Provides the plan for improvements to be discussed in team meeting. Develops and updates associated documentation in accordance with established standards. Guarantees efficient and effective completion of assignments in accordance with standard and analytical procedures. Coordinates user/staff training as directed. Directs and supervises support staff in the development and maintenance of information systems. Conducts annual reviews and other routine HR and payroll administration. Conducts counseling and task evaluation for subordinates. Informs immediate supervisor of any abnormal circumstances related to performance of job duties in a timely and accurate fashion. Provides status reporting as requested to immediate supervisor.

Physical Requirements
Environment is subject to high-level visibility through exposure to administration. Job duties will require high degree of proficiency in verbal and written communications. Must be available for callback support on a regular basis. Due to schedules, extensive evening and weekend hours may be required at times for conversions, training, etc. Each employee has the responsibility to work in a safe manner. Must be able to lift objects that weigh up to 35 pounds.

Education, Experience and Certifications

High School Diploma or GED required; Bachelor's Degree preferred. 8 years experience installing/supporting information systems in healthcare environment.