Supervisor Transmission Technical Services Apply now » Date: Oct 14, 2024 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona. Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity. Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary The Supervisor, Transmission Technical Services is responsible for providing direction and oversight to the team supporting the projects and technology supporting the Energy Control Center (ECC). Ensures activities are properly coordinated for optimum system reliability, availability, efficiency, and effectiveness. Establishes priorities for team members or project completion. Communicates company ECC and Energy Imbalance Market (EIM) policy information and requirements to staff and ensures operational decisions comply with policy. Minimum Requirements - Bachelor's Degree in Engineering, Business, or related technical field plus five (5) years experience with transmission operations, maintenance, or related transmission operations experience. - In lieu of a Bachelors degree, combination of college coursework and experience with transmission operations, maintenance, or related transmission operations experience and/or related electric utility experience totaling nine (9) years. Preferred Special Skills, Knowledge or Qualifications: Prior leadership experience preferred. In depth knowledge of the Open Access Transmission Tariff (OATT), Open Access Same Time Information System (OASIS), North American Electric Reliability (NERC) Reliability Standards, Western Electricity Coordinating Council (WECC) Regional Reliability Standards, North American Energy Standards Board (NAESB) Business Protocols and the Federal Energy Regulatory Commission (FERC) Standards of Conduct. Must possess ability to implement strategic direction related to all aspects of transmission operations and energy, ancillary and transmission market activities. Proficient transmission operations knowledge, effective supervisory skills, project leadership and communication skills. Major Accountabilities 1) Responsible for the direction and oversight of the team supporting the projects and technology used supporting the operations of the Energy Control Center (ECC). 2) Build relationships by working across disciplines with Operations, Operations Support, Resource Management, Engineering, Contracts, Training, Compliance and IT to ensure appropriate technical support, project knowledge, tools and actions are being provided to support transmission reliability and system stability. 3) Facilitate in the sale of transmission capacity to transmission customers and neighboring entities as well as support the interconnection new facilities and transmission elements to support reliable grid operations. 4) Select and develop a high performing team through effective coaching, performance feedback, recognition, training, and developmental opportunities. 5) Provide input to the ECC Advisors in the development and design of training for the ECC Operators in all areas of system operations and review training programs to ensure they provide the appropriate operational and regulatory framework and deliver the desired skill assessments and knowledge gap evaluations. 6) Responsible for coordinating the resolution of operational or technical issues within ECC Operations. 7) Monitors expenditures of unit or area of responsibility ensuring prudent use of company money and resources. Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws. Hybrid Role: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location. *Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). *Working from a home office requires adequate technology and an appropriate ergonomic set up. *Role types are subject to change based on business need.