Summary This position is located at the Martinsburg VA Medical Center, Primary Care Service, serving as the Supervisory Administrative Officer, providing supervisory administrative officer support to the Primary Care Service. Responsibilities Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities with consideration of the difficulty of work and capabilities of employees. Evaluates work performance of subordinates. Gives advice, counsel, or instructions to employees on work and administrative matters. Interviews candidates for subordinate positions and recommends appointments, promotions, and reassignments. Hears and resolves complaints, refers group grievances and serious, unresolved complaints to a higher level. Effects minor disciplinary measures and recommends action for more serious cases. Responsible for day-to-day administrative operations and budgetary activities related to the assigned Service. Has administrative responsibility for space, contracts, equipment, recruitment, data management and validation, and budget formulation for the assigned area. Responsible for ensuring that the programmatic, systematic, and financial objectives of the Service are met. Is involved directly with program planning, appropriate policy development, long-term strategic planning and the setting of goals and objectives for the service. Coordinates the implementation and maintenance of public relations and customer satisfaction initiatives for the assigned Service. Responsible for advising and assisting the Service Chief with top-level program management aspects. Is in top management deliberations and contributes significantly to the management decision-making process. Maintains records of recurring reports and follows up to ensure that weekly, monthly, quarterly, semi-annual, and annual recurring reports are submitted in a timely and correct manner. Provides timely responses to VISN level suspense reports, and reads all publications, directives, manual changes, policies, procedures, and practice guidelines to ensure correct distribution of resources. Assists with researching and updating Medical Center Memoranda (MCMs) and policies to ensure compliance with VA standards and guidelines and returns for modification when necessary. Identifies and arranges for developmental and training needs. Finds ways to improve production and increase the quality of work. Develops performance standards. Work Schedule: Monday - Friday 8:00 am - 4:30 pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Administrative Officer/PD241320 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/28/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 13 position you must have served 52 weeks at the GS 12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: . . Administrates space, contracts, equipment, recruitment, data management and validation, and budget formulation. Analyzes policies, procedures, practice guidelines and evaluates how they will impact on delivery of service. Identifies and determines training priorities, provides staff training, administers programs, and develops and improves training guidance for service area. Collects,compiles, entry, and/or tracking of data and statistical information for various programs and projects relative to organizational operations. Provides guidance/advice to the Service Chief on all administrative matters. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities with consideration of the difficulty of work and capabilities of employees. He/she evaluates work performance of subordinates. You will be rated on the following Competencies for this position: Manages Human Resources Manages Resources Recruitment/Placement Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.