SUPERVISORY COMPUTER ASSISTED ORDERING TECHNICIAN
Defense Commissary Agency
Summary The primary purpose of this position is to provide direction, guidance and supervision to the CAO technicians in order to maintain accurate perpetual inventory balance on hand (BOH) levels which in turn determines optimum ordering quantities and ensures product availability for patrons. Responsibilities Maintains the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands. Uses radio-frequency hand-held terminals to gather data necessary to update and adjust inventory. Records and updates Balance on Hand (BOH) data; maintains perpetual inventory and audits credits. Performs daily inventory audits of items not-in-stock and overwrite items. Evaluates stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse. Interfaces with all levels of management and deals directly with commercial distributor/vendor stocking representatives on issues affect CAO. Supervises CAO technicians, performs a variety of duties such as: planning and assigning work for employees; setting priorities and preparing work schedules. Provides on-the-job training to subordinates. Read the entire announcement before starting the application process. Requirements Conditions of Employment Qualifications You must meet the Office of Personnel Management (OPM) qualifications for series and additional requirements by the announcement closing date. Your resume must clearly show that you have one (1) year of experience Using hand-held terminals to gather data necessary to update and adjust inventory, Ensuring optimal shelf space allocation for available stock, Ordering product, Maintaining perpetual inventory compliance (specialized experience) equivalent to at least GS-05. Experience can be under other Federal service pay systems, private sector, or military. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Additional Requirements that must be met by the closing date: Physical requirements: (1) Stand, stoop, kneel, bend and climb for prolonged periods. You will attest to your ability to perform these physical requirements in the Questionnaire. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-7: You must have 52 weeks of Federal service at or equivalent to GS-5. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a nontemporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Automated Ordering Systems Communication Operational Practices Supervision Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Work environment: A significant amount of work is performed in the warehouse. Recruitment/Relocation Incentives Offered: No Telework eligible: No Education You may not use education to qualify for this position. Additional Information Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible. Applicants with financial difficulty are not automatically removed from consideration. Selectees are required to complete an online onboarding process. Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326. The following may result in a rating of ineligible. Ineligible applicants receive no consideration. Not selecting an eligibility. Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) is incomplete. Submitting encrypted documents or uploading Adobe portfolio documents. Submitting any document that contains a photo or image of you. Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume. Overstating your qualifications and/or experience in your application materials. Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume. Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire AND providing the supporting documents for the selected eligibility/eligibilities. Required documents are listed in the eligibility description. You are responsible for providing the documents required to prove you can be considered for the selected eligibility/eligibilities. HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.
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