Supervisory Computer Assisted Ordering Technician
Defense Commissary Agency
Summary Provide direction, guidance and supervision to the CAO technicians in order to maintain accurate perpetual inventory balance on hand (BOH) levels which in turn determines optimum ordering quantities and ensures product availability for patrons. Read the entire announcement before starting the application process. Responsibilities This is a developmental position. Work assignments are progressively complex and intended to broaden the incumbent's skills and provide practical experience to prepare the incumbent to perform at the target grade level. Maintain the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands. Use radio-frequency hand-held terminals to gather data necessary to update and adjust inventory. Record and update Balance on Hand (BOH) data, maintain perpetual inventory and audit credits. Perform daily inventory audit of items not-in-stock and overwrite items. Evaluate stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.-Interface with all levels of management and deal directly with commercial distributor/vendor stocking representatives on issues affecting CAO. Supervise CAO technicians, perform a variety of duties such as: planning & assigning work for employees; setting priorities and preparing work schedules. Provide on-the-job training to subordinates. This position offers promotion potential to a higher grade. To prepare you for the higher grade, work assignments will be progressively more complex. After meeting all qualifications and requirements for the next grade level and with your supervisor's recommendation, you may be promoted without further competition. However, promotion is neither guaranteed nor automatic. Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under: Duties and Qualifications How to Apply (including a preview of the assessment questionnaire, if applicable) How You Will be Evaluated Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career. Requirements Conditions of Employment Qualifications You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, superior academic achievement, or a combination of experience and education to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information. Experience: One (1) year of demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management; and developments in commercial retail food store items, equipment, and practices (specialized experience) equivalent to at least the GS-5 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of qualifying experience include: Using handheld terminals to gather data necessary to update and adjust inventory Experience ensuring optimal shelf space allocation for available stock Ordering product Maintaining a perpetual inventory You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Physical requirements: (1) Work may be performed in the freeze and chill boxes exposing incumbent to extremes in temperature. (2) Must be able to wear any/all protective clothing provided, such as freezer gear. You will attest to your ability to perform these physical requirements in the Questionnaire. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Automated Ordering Systems Communication Minimum Qualifications GS-06 (One-Grade Interval- No Education Substitution) Operational Practices Supervision Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Work environment: Work may be performed in the freeze and chill boxes exposing incumbent to extremes in temperature Telework eligible: No Remote work eligible: No Education USING YOUR EDUCATION TO QUALIFY. You MUST provide transcripts and/or other documentation to support your educational claims. Transcripts. REQUIRED when using education to meet qualifications or when education is required. Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable. When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities. Additional Information Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service. The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible. Applicants with financial difficulty are not automatically removed from consideration. Selectees are required to complete an online onboarding process. Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326. The following may result in a rating of ineligible. Ineligible applicants receive no consideration. Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) may be considered incomplete. Submitting encrypted documents or uploading Adobe portfolio documents. Submitting any document that contains a photo or image of you. Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume. Overstating your qualifications and/or experience in your application materials or questionnaire responses. Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
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