Summary Who may apply: Current, permanent DFAS employees in the competitive service, eligible DoD PPP Military Spouse preference applicants and current DFAS VRA employees. Responsibilities Serve as the supervisor of multiple business units responsible for helpdesk duties, Information System access, access controls, and audit readiness. Manage the Indianapolis Tier 1 Help Desk for the Defense Agency Initiative (DAI) to include: analyzing ticket trends, coordination with stakeholders for resolution, and briefing metrics. Lead team of Information Owner Representatives and Information Assurance Officers for AMPS and manage their transition to ICAM. Responsible for internal control program in support of access requests, timely access removals for terminated and transferred employees, and Information System quarterly access reviews. Support team with preparation for audits, SSAE18 engagements, and ensure PBC request documentation is complete and timely. Identify process efficiencies, propose solutions, and implement business process changes as necessary. Requirements Conditions of Employment Qualifications One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-12) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: experience performing in-depth analysis and evaluation of financial policies, procedures, and regulations to ensure the overall effectiveness and efficiency of accounting/finance operations. Examples of specialized experience include: Planning and implementing process improvements relative to large-scale financial operations, internal control requirements, and audit engagement readiness. Providing high-level finance and accounting support to senior leadership to help them carry out financial missions, resource requirements and allocations. Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-12 or higher grade in Federal Service. Education Education is not substitutable for specialized experience at this grade level. Additional Information Moving expenses will be paid. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements. We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition. Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. A one year probationary or trial period may be required. A one year supervisory or managerial probationary period may be required. We may use this announcement to fill additional vacancies within 120 days of the closing date. This position is Exempt from the Fair Labor Standards Act. Travel requirement is 1-24% seldom. This position is not covered by a bargaining unit. Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here) This position requires you to obtain and maintain a Level 2 Certification under the DoD Financial Management (FM) Certification Program as a condition of employment. If you are selected, you will have to obtain this certification within two (2) years of your entry on duty in the position unless you are already in a position that requires a Level 2 Certification in which case you must complete the certification within the original 2-year period. Failure to become certified within the required time-frame may be grounds for removal from the position and/or from Federal service. Information about the DoD FM Certification Program is available at http://www.dfas.mil/dam/dfas/careers/pdf/DoDFMCertificationProgram.pdf. The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.