Summary The Dayton Veterans Affairs Medical Center (VAMC) is recruiting for a Supervisory Health Technician. The Supervisory Health Technician will function with in Nutrition and Food Services. The primary purpose is working with Nutrition and Food Service information systems and is responsible for maintaining the systems and resolving issues related to the N&FS systems as they arise throughout the medical center. *Recruitment or Relocation incentive may be authorized* Responsibilities Specific duties of the position include, but are not limited to the following: Responsible for resolving IT issues relating to integration of VISTA, Get Well Network/Touch Tone Dining and Nutrition and Food Service System, i.e., Computrition,or any other Commercial Off-The-Shelf (COTS) program. Develops and updates nutrient data base on nutrition analysis of menu items served. Responsible for making menu/recipe changes and all necessary updates in food service system (any COTS program). Ensures that all recipes are standardized and costed. Performs system updates as needed to ensure efficiency and accuracy of system. Maintains the overall quality of the NFS computer operations and provides input for implementing new and modified programs. Consults with COTS contractor when unable to resolve issues internally. Assures menus (electronic or paper) are set up in a user-friendly manner for Veterans. Trouble shoots and resolves all electronic or paper menu issues throughout facility. Consults with clinical nutrition staff to resolve tray ticket issues with complex diets. As needed, develops and maintains Veterans' database. Responsible for creating electronic reports per local standard operating procedure (SOP) and worksheets necessary for food service operations. Provides training for all Nutrition and Food Services (NFS) employees on computer systems and securityissues. Follows all applicable regulations and law regarding the use of computer operations systems, software, electronic documents and files, activating printers, managing reports, utilizing intranet and internet resources, and managing e-mail and calendar functions. The incumbent is accountable for the quality and quantity of work performed in the NCC and nourishment areas. Responsible for independently coordinating/directing the daily operation of the NCC and nourishment areas using standards, policies, procedures, diet manual, modified menus, and production sheets, to guide the work. Provides day-to-day oversight to menu selections, maintains menus, and orders the supplies necessary for completing operations. Assists with menu tallies and posts weekly menus in designated ward areas. Apprises the Supervisory Dietitian, or designee, of issues or concerns and initiates follow-up action. Receives technical guidance from higher-level administration N&FS Management and Dietitians. Duties include providing supervision to the NCC employees, directing the work activities of employees, appraising performance, supporting a positive labor/management environment, and promoting courteous and cooperative working relationships of the Work Schedule: Day Shift / Days Off Will Rotate Virtual: This is not a virtual position. Position Description/PD#: Supervisory Health Technician (Dietetic)/PD99799S Recruitment Incentives: Authorized. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: Routine work requires repetitive motion activities of the hands and fingers for extensive phone, keyboard and computer mouse use, standing and sitting for extended periods of time, intermittent/non-strenuous ambulation around all areas of the medical center, and carrying light items such as papers, books, portable scales, and food trays. Occasionally, duties may require the movement of audio-visual equipment and/or classroom area organization and driving an automobile. You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/10/2025. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: leading clerical/administrative and trade skilled employees; providing technical assistance with specialized computer systems, programs and/or software applications; providing training for staff on specialized computer systems/software, and security issues; assisting with providing nutritional care services to patients; collects and analyzes data to prepare reports. Applicants should possess effective communications skills and show duties performed support medical and/or health personnel such as Nutritionists or Dietitians. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed one (1) full year of graduate education (or 18 semester hours) with a major that included courses directly related to the work of this position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). Such graduate education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level. Competencies for this position: Manages Human Resources Education and Training Communication Food Service Computer Skills Work Environment: The majority of work is performed in an office setting or kitchen setting and involves everyday risks which require normal safety precautions typical of places such as kitchens, offices, meetings, training rooms, or libraries. The employee may, in certain instances, be exposed to contagious disease and interact with veterans who may have behavioral health issues. Work required to be performed in a kitchen setting may involve exposure to wet floors, and hazards of food processing and serving equipment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. "Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act." Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.