Supervisory Librarian (Head, Reference Section)
Library of Congress
Summary This position is located in the Serial and Government Publications Division, General and International Collections Directorate, Researcher and Collections Services. The position description number for this position is 461299. The salary range reflects the locality pay for the Wash, D.C., Metro area. The incumbent will work a flextime work schedule. This is a supervisory, non-bargaining unit position. The incumbent must be able to obtain and maintain a TOP SECRET security clearance. Responsibilities The Serial & Government Publications Division serves as a primary access point for a wide variety of serial collections and is responsible for the service, development and management of its custodial collections both online and through the Newspaper and Current Periodicals Reading Room. The Serial and Government Publications Division serves as a primary access point for a wide variety of serial collections and is responsible for the development and management of its custodial collections. Custodial collections include foreign and domestic newspapers, unbound periodicals, government publications (GPO Depository), intergovernmental publications and documents (United Nations), and other specialized serial collections. Clients include Congress, Foreign and US Government agencies, national and international academics and scholars, research and scientific institutions, the professional and business communities, and the general public. Supervises professional staff of reference librarians performing work at the GS-08 through 13 levels, and other technical staff providing support services. Provides administrative and technical supervision and direction necessary for accomplishing the work of the staff assigned to the NCPRR, including serving as senior duty and operations officer responsible for coordinating and resolving operational and service issues. Establishes policies, directs reading room work, supervises, and manages tasks, and ensure the high quality of service provided. Serves as arbiter of policies and regulations concerning the reading room. Coordinates the collection and reporting of reading room statistics. Coordinates daily activity and operations between the reading room staff and other Divisions and staff. Serves as an expert in the organization, development, and implementation of multiple projects. Serves as a supervisory project leader, team leader, or chairperson for library-wide working groups, task forces, and/or committees which have been assigned responsibility for projects and programs related to public service, reference, collection access, physical and electronic security of collections, and the integration of traditional and emerging digital reference library services. Organizes and develops projects utilizing critical judgment to determine scope, emphasis, approach, appropriate techniques, and manner of presentation. Prepares consolidated operational and public service reports utilizing statistical and narrative data to support the information services provided by and through the Division, to the Library, the public and the other librarians world-wide. The Head of the Reference Section coordinates and facilitates the integration of digital and traditional library services, policies, and procedures as they are being developed both within and outside the Library to enhance and encourage researcher engagement. Serves as an expert in managing general reference and research methodology to effectively and efficiently provide information services to a diverse and demanding clientele, through all modes of communication. Serves as a senior specialist in the area of government publications, periodicals and newspapers, and officially represents the collections to other offices and staff in the Library, as well as to persons, groups, or organizations outside the Library, by means of presentations, publications, and correspondence. As Head of the Reference Section and the NCPRR, serves as an authority in collection development and acquisition activities for the Division and as such develops programs to fill in gaps and augment collections to improve services. Plans collection management and development procedures that build and maintain comprehensive collections for the Division's collections working closely with other Division section heads. Coordinates the work of the reference staff in their role as recommending officers. Works with the Chief and other staff on the resolution of questions associated with recommendations made by the recommending officers. Serves as a principal liaison for the Division at professional conferences, seminars, and exhibits. Initiates, establishes, and maintains professional relationships with scholars, librarians, and other specialists to share resources and information. Represents the NCPRR when it is opened for special events for Congressional and National Programs. Serves as Division contact for Library-wide exhibits and ensures knowledgeable reference personnel are available to staff them. Requirements Conditions of Employment Conditions of Employment The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: https://www.loc.gov/static/portals/careers/documents/loc\_supervisor\_core\_competencies.pdf Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to lead and supervise a diverse workforce.** Ability to a manage a library reference program.** Knowledge of the principles and techniques of library collections development.** Ability to provide consultation or liaison duties. Ability to coordinate projects and set priorities. Ability to communicate in writing. Ability to communicate effectively other than in writing. Education BASIC REQUIREMENTS: All librarians must meet the requirements for professional education in library science or possess equivalent experience and education. A. Completion of 1 full academic year of graduate study in library science in an accredited college or university, in addition to completion of all work required for a bachelor's degree; or B. A total of at least 5 years of a combination of college-level education, training, and experience. To qualify on this basis, the applicant must establish conclusively that the education, training, and experience provided knowledge and understanding of the theories, principles, and techniques of professional librarianship; a knowledge of literature resources; and the knowledge and abilities essential for providing effective library and information services. You MUST submit a legible copy of your college/university transcripts to your online application. Unofficial transcripts are acceptable at the time of application. Official transcripts will be required if selected. Failure to submit the required legible documentation at the time of application will result in disqualification of your application. Foreign Education – Education completed outside the U.S. must be deemed equivalent to conventional/accredited U.S. education programs to be acceptable for Federal employment. If your college/university is outside the U.S., your transcripts must be accompanied by a report from a credential evaluation service that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credentials Evaluators (AICE). Failure to submit a foreign education evaluation report will result in disqualification of your application. Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: https://www.loc.gov/careers/working-at-the-library/frequently-asked-questions/vetting-personnel-at-the-library/ The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 2010-12, an appointee or internal selectee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.
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