Summary You will serve as a Supervisory Quality Assurance Specialist (Aircraft) over one of two Quality Assurance Program Offices in the Industrial Quality Division of the Aircraft Department at Fleet Readiness Center Mid-Atlantic (FRC Southeast Detachment, Oceana) in Norfolk or Oceana, Virginia. Responsibilities You will monitor and direct all aspects of the Quality Management System (QMS). You will chair and manage process improvement initiatives. You will hear and resolve complaints at the lowest level, referring grievances and serious complaints not resolved to higher level supervision. You will perform work document reviews to ensure documents are in compliance with quality standards. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing some or all of the following duties: 1) Analyzing proper guidelines, policies, and regulations as set forth by instructions and policies; 2) Establishing manpower requirements and negotiates with IPT leads to ensure adequate Quality Assurance Support; 3) Identifying developmental and functional training requirements of subordinates; provide technical advice and assistance on all matters related to quality; 4) Identify and classify quality characteristics of pertinent aerospace products, production methods and industrial processes and procedures used in the overhaul, maintenance, modification and repair of complex aircraft weapon systems. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Individual Occupational Requirements Education Undergraduate and Graduate Education: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. or Specialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. Temporary actions taken under this announcement may be terminated at any time before the established not-to-exceed date. Temporary actions taken under this announcement may be made permanent without further competition.