Summary This position is assigned to the Assistant Chief of Staff of the Mental Health Service Line. The incumbent provides short term rehabilitation services to Veterans, family members, and groups of Veterans. The position supervises a team comprised of Rehabilitation Technicians (RT) in providing inpatient front-line clinical services to Veterans in the VA Southern Oregon Rehabilitation Center and Clinics (SORCC) Domiciliary Residential Rehabilitation Treatment Programs (DRRTP) 24/7 setting. Responsibilities The Supervisory Rehabilitation Technician assists the DRRTP Operations Manager with oversight of RRTP 24/7 front-line clinical staff. Assists with the administration of policies, procedures and programs to ensure compliance with regulatory organizations, to include, but not limited to: VHA, CARF, The Joint Commission, and Office of the Inspector General. Other duties include: Provides leadership to the front-line clinical team, makes difficult decisions, solves day to-day unique operational and personnel problems. Serves as a recovery agent by providing and advocating for effective wellness and holistic recovery-based services that aid veterans in daily living. Triages and refers Veterans using SORCC services and procedures. Supervises and leads the interprofessional crisis management alert and response protocol through a coordinated team response to behavioral emergencies within the DRTTP. Manages individual Rehabilitation Technicians and team performance using various approaches such as quality reviews and in-person observations. Oversees the team-based approach with staff training to mitigate violence in the DRRTP setting. Verifies and approves CEU credits for rehabilitation technician providers and ensures provider team members' competencies are maintained by coordinating and tracking training and certification status. Coordinates all 24/7 front-line clinical staffing coverage to ensure that services are available to DRRTP service users as part of their comprehensive treatment and wellness recovery services. Maintains program and administrative reference materials, project files, and relevant background documents and makes available policies, procedures, and written instructions. Distributes written instructions, reference materials, and resources; and maintains extensive knowledge of best practices, therapies and resources. Performs other related duties as assigned. Work Schedule: Monday - Friday, 9:30 a.m. to 6:00 p.m. Telework: Not eligible. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Rehabilitation Technician/PD90351A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not available. Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not required. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job You must be proficient in basic written and spoken English in order to meet the requirements of this position. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 07/08/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-8. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. English Language Proficiency: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-8) in the normal line of progression for the occupation in the organization. This experience must have involved the observation of and assistance in the application of techniques relating to behavior, capacities, traits, interests, and activities of either humans or, under laboratory conditions, animals. Experience may have been gained in connection with a program of research or direct services in psychology that gave a practical understanding of some of the principles, methods, and techniques of psychology needed to assist professional psychologists. Examples of specialized experience would typically include, but are not limited to: Providing short term, rehabilitation services to Veterans who are diagnosed with mental illnesses or co-occurring disorders; identifying veteran treatment goals; utilizing and teaching communication, relapse prevention, and problem-solving techniques; planning and coordinating work to be accomplished by other staff; establishing priorities for a department; resolving problems and providing guidance to others on rehabilitation services; and making recommendations on improvement of work production and quality of work. NOTE: Experience must be fully documented on your resume and must include job title, duties, month & year starting and ending dates AND hours worked per week. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. of J.D. in a related field of the position to be filled (i.e., psychology, statistics, or other directly related subjects). NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of successfully completed graduate level education (beyond the first year or 18 semester hours) and specialized experience as described above, to meet the total experience requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position (i.e., psychology, statistics, or other directly related subjects). This education must have been obtained in an accredited college or university. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. You will be rated on the following Competencies for this position: Customer Service Interpersonal Effectiveness Organizational Stewardship Psychology Public Safety and Security Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work requires regular and recurring periods of standing, sitting, walking, lifting, moving equipment and furniture and other items along with documentation and use of computers. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.