Summary The Supervisory Social Worker directs the New Patient Access Team (NPAT) for Behavioral Health Services. The Supervisory Social Worker reports directly to the Assistant Chief for Behavioral Health and ultimately to the Associate Chief of Staff for Behavioral Health (ACOS-BH). Responsibilities VA Careers - Social Work: https://youtube.com/embed/enRhz\_ua\_UU Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf The BH New Patient Access Team is responsible for managing new patient requests for behavioral health care, same-day access requests, behavioral health crises, and providing initial follow-up care for inpatient psychiatric hospitalization discharges. The incumbent is responsible for the planning, establishing, and implementing of policies and procedures for the NPAT program; supervising staff for assigned program(s); and developing individual or group goals and objectives as well as monitoring, operating, evaluating, coordinating, and overseeing services in assigned program(s) for the El Paso VA Health Care System (EPVAHCS). The incumbent works collaboratively with the Behavioral Health Service (BHS) leadership [and any other agencies or groups as applicable] to assure assigned staff adhere to all current directives of VHA, and meet current Joint Commission standards, state licensure standards, and VA-OIG expectations. The incumbent will conduct ongoing intensive reviews and appraisals to ensure the accomplishment of objectives and adherence to standards set by governing and accreditation bodies. The incumbent also provides direct clinical services for a portion of his/her time. Duties will include, but are not limited to: The incumbent is fully responsible for management and oversight of assigned program(s). S/he provides leadership for programs in an effective manner, demonstrates a high level of initiative and independence in carrying out the administrative and patient care functions in accordance with the EPVAHCS and Veterans Health Administration policies and procedures. This covers multiple sites of care in the El Paso, Texas and Las Cruces, New Mexico catchment areas. The incumbent is fully responsible for developing all aspects of assigned program(s) that will enable Veterans to access case management and comprehensive medical and behavioral health care. The incumbent ensures continuity of patient care across all programs, the development and implementation of the plan of care. S/he facilitates the evaluation and treatment of Veterans who tend to have frequent and severe crises, lack family or an adequate community support network, poor at self-monitoring, frequently fail to comply with instructions and treatment, or have significant deficits in coping skills and require continuing professional psychosocial support. The purpose of the work is to apply professional clinical skill, and extensive knowledge and understanding of program management to the process of rehabilitation and integration of Veterans. The incumbent will facilitate the interpretation and application of VA guidelines to ensure standards maintained promote the health, safety, welfare, and happiness of Veterans. In consultation with the Assistant Chief, BHS and ACOS of Behavioral Health Service the incumbent makes recommendations for filling clinical and other program positions and further prepares assigned staff to form a functioning interdisciplinary team; provides training and consultation on a regular basis; coordinates and conducts student training within assigned program; coordinates staff development and in-service training for the assigned staff. Work Schedule: Monday to Friday 8:00am to 4:30pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Adhoc-Available-(Employees who telework on an occasional, episodic, or short-term basis, and have completed required telework training and telework agreement.) (Portion of day acceptable) Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized This vacancy will remain open until filled. The first cut-off date is 11/05/2024. Additional applications will be referred as needed. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Supervisory Social Worker, GS-13 Experience/Education: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to independently organize work, set priorities, and meet multiple deadlines. (b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. (c) Ability to ensure provision of clinical social work services by supervised social workers. (d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. (e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. (f) Ability to provide staff training and development. Preferred Experience: 1. Experience in working with Veteran Population. 2. At least 2 years of supervisory experience. 3. Demonstrated skill in efficiently managing new patient walk-ins and crises. 4. Demonstrated skill in efficiently managing complex consult processes.5. Demonstrated skill in effective collaboration with outside departments Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. The master's degree in social work must be fully accredited by the Council on Social Work Education (CSWE). Verification of accreditation may be made obtained from: Council on Social Work Education (CSWE) - Accreditation NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application. NOTE: If your school was accredited by Council on Social Work Education (CSWE) at the time of graduation but is no longer listed on the Council on Social Work Education (CSWE) website, you must provide documentation of accreditation with your application packet. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Note: Applications will remain valid for 90 days from initial submission, interested applicants must update application through USAJobs if you are still interested.