Summary This position, located at the Oklahoma City VA Health Care System, serves to provide support for the Veterans Transportation Program (VTP), responsible for transportation workload forecasting, scheduling design, procedure development and quality improvement implementation, modification of processes, evaluation and ongoing operational flow of the Veterans Transportation Program. Responsibilities Major duties of this position include but are not limited to... Collects, compiles, and tracks data and statistical information in support of VTS and Beneficiary Travel Review documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate Maintains automated systems of program-specific data to track items such as service project milestones, progress reports, program trends, performance measures, compliance strategies, etc. Provides transportation at Government expense to Veterans and their attendants traveling to and from VA facilities and other places for examination, treatment and care Promotes the enhancement and facilitation of access to transportation services, including the integration and coordination of services Assists in cultivating partnerships and multi-agency coordinated transportation activities Prepares presentations to and attend meetings of a variety of groups, cities, counties, organizations, boards and committees with passenger transportation links to promote coordination amongst agencies Supports the facility's Fleet Manager through direct management, maintenance and recordkeeping of vehicles operated by VTS in accordance with the Fleet Manager's Guide, state and federal law and local policies Provides daily supervision, guidance, overall planning, direction and support for the VTP subordinate staff Establishes guidelines and performance expectations for staff, which are clearly articulated and measurable through the formal employee performance management system Works with Mobility Manager to survey and evaluate transportation program operations to access compliance with applicable regulations, policies, procedures and sound management practices for VTP operations, drivers and vehicle compliance Assure administrative support and clerical assistance to employees regarding leave, training and personal issues Establishes priorities, schedules deadlines for routing and special work assignments and monitors the quality of worked performed Work Schedule: Monday-Friday, 8:00am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Transportation Assistant/PD110270 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/23/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-08 position you must have served 52 weeks at the GS-07 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to...Knowledge of and ability to analyze and measure the efficiency and productivity of administrative and technical aspects of the services provided in the Veteran Transport Program (VTP); ability to review and analyze data relative to the VTP operations and functions; ability to identify problems, gather and collect relevant data, assess the data, develop and implement ideas for improvements, (i.e. monitoring timeliness and supply and demand for new transportation resources and routes); ability to understand pertinent State and Federal laws, regulations and policies pertinent to the operation of a passenger/patient transportation program and related support resources; knowledgeable of the Federal Transportation Agency's Grant Program and have the skills to successfully negotiate mutually beneficial and appropriate Memorandum of Understandings (MOUs) with VT/CU grant recipients to the benefit of the VHA and its beneficiaries; and knowledgeable of the American with Disabilities Act (ADA) requirements regarding ADA vehicles and all applicable statutes, regulations and policies regarding transportation of disabled beneficiaries. You will be rated on the following Competencies for this position: Administration and Management Data Management Transportation Veteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. There may be some walking, standing, bending, and carrying of light items such as papers, books or small parts. May be susceptible to eyestrain from working extended hours on the computer. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.