Qualifications: + Bachelor's degree in Business, Chemistry, or a related field. + 2+ years of experience in Supply Chain or Order Entry. + Proficiency with SAP and Microsoft Outlook. + Strong order entry skills. Job Description This role supports the Supply Chain team within the beauty sector of the operation. The Supply Chain Coordinator processes orders in the ERP system, addresses customer inquiries, and coordinates resources to manage orders from receipt through delivery and invoicing. Responsibilities + Process orders in the ERP system (SAP) and respond to questions via email. + Prepare correspondence and fulfill customer needs to ensure satisfaction. + Coordinate internal and external resources to manage orders from receipt through delivery and invoicing. + Communicate unit price, inventory availability, and delivery details. + Resolve product or service problems by clarifying customer complaints, monitoring investigations to determine root cause and corrective actions, and communicating solutions. + Maintain customer accounts by recording requirements and documenting interactions. + Meet or exceed performance objectives that drive customer experience. + Cultivate partnerships with sales focused on customer relationship management. + Interact globally with vendors, internal partners, and customers daily via email. + Support logistics functions by booking inbound/outbound shipments as needed. + Coordinate freight invoice payment with third-party providers. + Fulfill customer requests for export shipments and provide updates in the ERP system. + Support all roles within the Supply Chain/Customer Service departments. Work Environment Monday through Friday 8am to 9pm After completing 90 days, employees can work remotely one day a week. The company offers a comprehensive benefits package, including BCBS PPO Medical, Dental, Vision, Pension, 401(k) Plan, Flexible Spending Accounts, Group Term Life Insurance, Optional Life Insurance, Short/Long Term Disability Programs, holiday and paid-time off benefits. There are opportunities for promotion and growth within the company. Pay and Benefits The pay range for this position is $50000.00 - $50000.00 Medical - can choose plan, packet provided by client. Dental plan Vision plan 401k offeringWill be provided in detail benefits plan upon offer letter and onboarding. Workplace Type This is a hybrid position in Downers Grove,IL. Application Deadline This position will be accepting applications until Jan 29, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.