Work Schedule

Environmental Conditions

Job Description

As an Intern for the Supply Chain team, you will have the chance to gain real-world business experience and build your network. You will support supply chain business functions through hands-on learning and participating in projects that will be used in business decisions. The role will further support team’s objectives through an assigned project related to data development, data visualization, batch monitoring, and material purchasing.

A day in the Life:

Our intern projects are designed to give you real-world data and analytics experiences and project responsibility in a large organization. Interns are provided assigned procurement, operational excellence, and analytics tool building projects. In addition, you will get receive opportunities to experience our culture with exposure to Supply Chain as well as other parts of the organization.

Main tasks:

Hold customer interactions, either telephonically, via email or face to faceAccurately process customer ordersLot number management as well as customer communications in this regardParticipate and contribute to Customer SatisfactionComply and update quality proceduresSubmit monthly reports to Customer Service Team LeaderWork cooperatively and efficiently with co-workers to achieve team, department and company metrics.Liaise with customers/service providers to resolve queries efficiently and expertly Customer Complaint Management and resolution within agreed timelineProcess staff request for stock (transfers; FOC; Quotations) Process weekly vendor ordersComplete month end check list Track monthly objectivesReport stock issues to Logistics Team Leader and or Procurement Specialist immediatelyTo comply with Quality Management System and Health & SafetyTo assist with administrative service tasks. To provide feedback on service issues as required.Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives.Always maintain confidentiality of company/customer/product information, implement all company policies and be a role model for our 4i’s.Participate PPI methods to improve business processes

Qualification:Completed bachelor’s in a related supply chain, information systems, business, or related fieldProficiency in MS Office (Excel)Knowledge, Skills, AbilitiesStrong desire and motivation to develop a career in supply chain/analyticsAbility to work independently and as a member of a multi-functional teamAbility to learn, be mentored, and improveAttention to detail and prioritization.Excellent verbal and written communication skillsAbility to manage multiple priorities and meet deadlinesAbility to work well in a team environment

Join the team and become part of our mission to make the world a healthier, cleaner, and safer place. Apply now to spark your full potential as a Supply Chain Intern at Thermo Fisher Scientific Inc.!