Description As a Supply Chain Manager within Sales and Operations Planning (S&OP), you will have the opportunity to own supply chain planning at the highest level for Amazon’s fulfillment business. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management and more – all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment. The Supply Chain Manager will work in a fast-paced, fluid environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors and VPs. In this role, a S&OP Program Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is a blend of short term execution and long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner. Key job responsibilities · Demonstrate strong Customer focus · Make sound business judgments to drive both tactical as well as strategic improvements · Own programmatic execution and the detailed and strategic levels · Identify, prioritize, and implement processes to eliminate defects in the supply chain · Create, develop, and drive solutions that lead to a richer end to end customer experience · Execute thorough root cause analysis and deliver results · Successfully operate and influence in a cross-functional capacity · Data mine by leveraging SQL/Python to influence key business decisions Basic Qualifications - 5+ years of program or project management experience - 5+ years of supply chain experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience in complex problem solving, and working in a tight schedule environment - Knowledge of SQL required for extracting data for report generation for stakeholder review. Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience defining program requirements and using data and metrics to determine improvements Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.