Amazon Robotics, located in the greater Boston area, is at the forefront of robotics innovation and automated fulfillment solutions. Our diverse team of engineers designs, builds, and deploys cutting edge robotic systems that revolutionize Amazon's global operations. Our unique co-located facility enables rapid innovation, seamless integration, and swift deployment of new technologies.

Are you passionate about implementing and optimizing enterprise-level supply chain systems? Do you thrive on solving complex technical challenges and driving digital transformation? We are seeking an experienced Supply Chain Systems Engineer to lead the implementation, enhancement, and support of our critical supply chain applications including SAP S/4HANA, Kinaxis, and Tulip.

As a Supply Chain Systems Engineer, you will serve as the technical cornerstone for our manufacturing operations, driving system excellence through strategic implementation of automated solutions and advanced processes. This role is critical in maintaining system integrity, developing comprehensive documentation, and ensuring seamless integration across our technology stack. You will be the primary subject matter expert for our supply chain systems, leading technical implementations, maintaining master data governance, developing training programs, and providing critical support for our manufacturing operations. Working cross-functionally, you'll streamline workflows through automation, resolve complex technical issues, and continuously enhance our systems to improve operational efficiency.


Key job responsibilities
System Implementation & Architecture

* Support technical implementation of supply chain systems including SAP S/4HANA, Kinaxis, and Tulip
* Provide expertise during new feature development and testing
* Develop system architecture and integration solutions between platforms
* Create and maintain system documentation, technical material, standard operating procedures, and training materials
* Design and implement automated workflows and system controls
* Coordinate user acceptance testing (UAT) across multiple stakeholders and drive adoption
* Manage system enhancement projects from requirements through deployment

Business Analysis & Requirements

* Partner with stakeholders to gather and document business requirements
* Create detailed business requirement documents (BRDs) and functional specifications
* Maintain product feature roadmap and prioritize enhancement requests
* Develop business cases and ROI analysis for system improvements

Master Data & System Administration

* Establish and maintain master data governance frameworks
* Troubleshoot system issues and provide technical support
* Monitor system performance and implement optimizations
* Develop and maintain comprehensive troubleshooting guides and decision trees
* Perform root cause corrective action (RCCA) analysis for system issues
* Conduct periodic system health checks and performance reviews
* Serve as primary SME for RMTO's supply chain systems providing technical guidance on system capabilities and limitations

A day in the life
Success Metrics:
* API/EDI integration success rate (>95%)
* Number of process paths / transactions mapped and SOPs available
* Project on-time delivery and user adoption %
* Cost/timing savings from automation and enhancements
* Master Data accuracy and completeness (>98%)
* Number of analytics/reports created and adopted