Support Analyst
Kforce
Kforce has a client in Redmond, WA that is seeking an experienced Support Analyst to join our team. In this role, you will support a game studio. If you are eager to strengthen your capabilities in a dynamic, fast-paced environment, this is the job for you!
Responsibilities:
* Desktop/server software/hardware set-up and troubleshooting
* End-user support for proprietary tools
* Support Analyst works as a team member to assist with operations support
* Keeping users informed of incident progress, notifying them of upcoming changes or planned outages, etc.
* Complete assigned documentation tasks with new or updated known errors and workarounds
* Responsible for asset management and inventory control
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