Support Engineer
IQVIA
**Job Description:**
**Primary Skillset:**
• SQL Server, SSIS, C# .Net, VB.Net
**Good to have skills** – Hadoop, Spark, Scala, Azure Databricks & Python.
**Principal Accountabilities:**
• Production support tasks: Picking up incidents in Service Now ticketing tool, acknowledging, responding with proper updates and determine solution.
• Good Debugging skills to do the RCA and providing permanent fixes.
• Developing Automation tools and Enhancement of existing process/ system/ manual tasks on applications assigned.
• Continue to study and review systems to improve their understanding of them (domain and new technologies).
• Communicating to User with clear details in mail and Service Now for assigned incidents.
• Learn technologies in short time and apply over system appropriately.
**Job Skill Requirements:**
+ Minimum 2 years of experience with development Or support projects on SQL Server and C#.Net/VB.Net.
+ Ability to migrate legacy system/servers to higher versions.
+ Ability to write and analyze complex SQL procedures and performance tuning.
+ Ability to work on multiple projects/reports concurrently.
+ Strong troubleshooting skills
+ Self-motivated with the ability to make decisions in the absence of detailed instructions.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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