Job Title: Support Engineer Location: Onsite, Sunnyvale, CA Pay Range: $45/hr. Contract Length: 11 Months Our client is seeking a Support Engineer to join their team. As a Support Engineer, we are looking for engineers who can use scripting and programming skills to troubleshoot and resolve issues across our array of products. You will own production system software deployments and ongoing software upgrades for our backend services. Support engineers troubleshoot, debug, evaluate, and resolve computer-identified alarms, perform software deployments and migrations, host management, and automate routine operational tasks. The position requires a combination of troubleshooting, technical, and communication skills and includes a mix of on-call and operational tasks and may involve small-project software development work **Top 3 Skills:** 1. Troubleshooting and Debugging Technical Systems 2. Proficiency in Scripting Languages (Python, Bash, etc.) 3. Strong Analytical and Problem-Solving Skills **What’s the Job?** • Act as a Subject Matter Expert (SME) for one or more services and lead cross-team planning efforts. • Drive operational efficiency through the development of SLAs, metrics, monitoring systems, procedures, tools, and documentation. • Participate in design reviews to mitigate support risks and improve the change management life cycle. • Diagnosing and resolving complex support issues impact system performance and availability. • Develop automation tools to streamline daily administrative tasks and achieve human-free operations. **What’s Needed?** • 3+ years of software development or 4+ years of technical support experience. • Experience troubleshooting and debugging technical systems in a Unix/Linux environment. • Proficiency in scripting languages such as Python, Bash, or similar. • Solid understanding of networking concepts including Ethernet, TCP/IP, and Windows Server networking. • Strong analytical and organizational skills with attention to detail. What’s it in me? • Opportunity to work with cutting-edge technologies in a dynamic and innovative environment. • Career growth and development opportunities. • Competitive salary and comprehensive benefits package. • Collaborative and supportive team culture. • Exposure to large-scale distributed systems and cloud services. **Preferred Qualifications** • Knowledge of web services, distributed systems, and web application development. • Experience troubleshooting and maintaining hardware and software RAID. • Familiarity with REST web services, XML, and JSON. • Experience supporting Windows and macOS in a managed desktop environment. • Ability to lift to 50 lbs. as needed. If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.