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IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:

https://www.myworkday.com/mohegan/d/inst/1$9925/9925$4346.htmld

Position Summary:

This position is responsible for providing event information and a safe, fun and pleasant experience.

                   

Primary Duties and Responsibilities: includes but not limited to:

Greets, guides and assists guests that are attending various events throughout the propertyResponsible for the load-in and distribution of event products and giveaway items in non-gaming locations

Secondary Duties and Responsibilities:

Addresses guests issues or complaints or refers them to a Supervisor or above, as neededAssists with maintaining a safe and secure guest experience according to department policies and procedures

Minimum Education and Qualifications:

High School Diploma or equivalentMust be able to effectively communicate in EnglishPrevious customer service experience or experience dealing with the public

Competencies:  Incumbent will master the following competencies while in this position:

Good communication skillsGood organizational and multi-tasking skillsFriendly, positive and outgoing personality

Training Requirements:

Knowledge of department policies and proceduresKnowledge of the emergency evacuation plan

Physical Demands and Work Environment:

Must be able to work in a high energy environment with smoke, loud noises and low lightingMust be able to lift up to 50 lbs.May be required to stand, walk and climb stairs for extended periods of timeMust be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job.  Mohegan Sun reserves the right to make changes in the above job description whenever necessary.

Work Shift:

On Call

Knock, knock. Hear that sound? That's opportunity!

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.