Job Overview Provide comprehensive administrative support to the Airside Pass function within the Performance, Compliance & Training team ensuring that work is completed accurately, effectively and efficiently so that the office runs smoothly at all times.

 

Main Duties

Act as the first point of contact for the department, dealing with queries  and requests or escalating as appropriate to ensure prompt resolution regarding airside passes. Process new/renewal applications of airside passes on Airport Gateway ensuring all documents meet CAA and Airport requirements Manage the issusing of GSAT log in for online courses Request DBS certificates through online portal Produce and distribute, as required, documents and information in a timely manner consistent with company standards of efficiency and accuracy. Create and maintain manual and computer records and files such that records are up to date and information can be accessed readily. Arrange appointments as required. Organise and manage personally allocated area/s of work related to the smooth running of the function so that the work is completed effectively and efficiently. Support the wider administrative team, undertaking duties as required,  to assist in the smooth running of the office. Participate in programme of self development within the Support Services field   What we are looking for Previous strong administrative experience is required. Please see below for the Care + Custody competencies and MITIE values and behaviours that are important for this role.