Recruitment/Posting Title Support Services Coordinator Job Category URA-AFT Administrative Department Registrar - Nwk Overview Rutgers University- Newark (RU-N), an urban public research and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Support Services Coordinator (SSC) to join the Office of the Registrar. Operating under the guidance of the Assistant Registrar, the SSC will play a integral role within the processing team of the Office of the Registrar. As a member of the Office of the Registrar, this position will also be a member of the Division of Enrollment Services & Experience Team. The SSC will support various administrative functions within the Office of the Registrar and support a number of special academic programs and populations. Posting Summary Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Support Services Coordinator.
The Support Services Coordinator in the Office of the Newark Registrar will report to the Assistant Registrar. Major responsibilities include and are not limited to:

Provide veteran student certification and Dept. of Veteran Affairs policy/procedural analysis and research; Assist with student registrations on all levels – graduate, undergraduate and visiting students; Process all withdrawals, Leave of Absence, school to school and re-enrollment applications for all of the undergraduate and graduate deans; Assist with general transcript, verification and diploma processes and mailings; Assist with all grade changes, coding, prefixing, transfer work and roster submissions; Assist with all inquiries as they relate to special populations, including, and not limited to, high school programs, veterans, athletes, consortiums, and cross-registration with NJIT/RBHS; Monitor all Salesforce cases, emails, and phone inquiries and delegate as needed; Work as a team lead for the office, cross-trained on all Registrar functions; Assists with general office duties within the Newark Registrar’s office. Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System. FLSA Nonexempt Grade 04 Position Salary Annual Minimum Salary 57356.00 Annual Mid Range Salary 71372.00 Annual Maximum Salary 85388.00 Standard Hours 37.50 Union Description URA-AFT Administrative Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.



Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP