Recruitment/Posting Title Support Services Coordinator Job Category Staff & Executive - Administrative & Support Department Registrar - Nwk Overview Rutgers University- Newark (RU-N), an urban public research and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Support Services Coordinator (SSC) to join the Office of the Registrar. Operating under the guidance of the Assistant Registrar, the SSC will play a integral role within the processing team of the Office of the Registrar. As a member of the Office of the Registrar, this position will also be a member of the Division of Enrollment Services & Experience Team. The SSC will support various administrative functions within the Office of the Registrar and support a number of special academic programs and populations.   Posting Summary Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Support Services Coordinator. Reporting to the Assistant Registrar, this position provides day-to-day support to the Office of the Registrar Staff as well as all constituents of the Newark Campus: Faculty, Staff, Deans, Students, Alumni and third parties. This position is a critical member of the Registrar Team, and participant of the Enrollment Services & Experience Team- Office of the Associate Vice Chancellor for Enrollment Services & Experience; Office of Admissions; Office of Financial Aid; Academic Foundation Center and the One Stop Center.

This position is responsible for and not limited to the following:

Assists with all administrative/registration/record processing and communications via various mediums Meets regularly with the Registrar’s leadership team to assist in the strategic planning for projects, policy, and procedures Ensures accurate data entry and auditing as outlined in the office’s daily operations calendar, adhering to state cut-off, term grade audits, demographic record clean-up, record retention and document purge scheduling Provides critical support in evaluating project statuses, defining proposed outcomes, and collecting staff feedback to present innovative and efficient workflow processes that align with University and Department’s policies and procedures with team members Proactively collects team and constituent feedback and prepares appropriate recommendations to contribute to enhancing operations calendar critical to registration, record auditing and retention, orientation, events, certification, and production dates and deadlines to ensure year-round efficiency in a fast-paced, multi-task environment with competing demands Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu. FLSA Nonexempt Grade 04 Position Salary Annual Minimum Salary 57356.00 Annual Mid Range Salary 71372.00 Annual Maximum Salary 85388.00 Standard Hours 37.50 Union Description URA-AFT Administrative Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.



Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP