Herndon, Virginia, USA
6 days ago
Support Services Supervisor

Are you detail oriented, process focused, and enjoy leading others?  Are you looking for an industry leading company that offers growth and stability?  LabCorp is seeking a Support Services Supervisor to join our team in Chantilly, VA.  In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".

The schedule for this position will be Tuesday - Saturday 3pm - 12am or until the work is completed. This candidate must be extremely flexible with their availability.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.  For more detailed information, please click here. 

Job Duties/Responsibilities

Supervise the day to day operations of the Courier departmentAssist with preparation of laboratory specimens for analysis and testingDirectly supervise, train, and mentor non-technical personnel of the departmentMonitor daily workflow in the lab and schedule adequate coverageResponsible for ensuring all shifts in the department are properly staffedResearch and resolve any production errors while escalating when necessaryEngage in continuous process and service level improvementsPerform quality assurance checks to ensure efficiency and accuracyPrepare and maintain Quality Assurance records and documentsMeet regularly with direct reports to provide coaching and feedback for their developmentResponsible for administering and managing policies and proceduresProcess and maintain payroll and personnel filesPerform administrative duties as needed

Requirements

High school diploma or equivalentAssociates or Bachelor's degree is a plus3 years of relevant experience; preferably in a clinical laboratoryPrior supervisory or leadership experience is preferredFamiliarity with laboratory operations as well as policies and procedures is preferredStrong computer skills and working knowledge of Microsoft Office  Excellent communication skills; both written and verbalHigh level of attention to detail with strong organizational and prioritization skillsStrong critical thinking skills with the ability to make decisions in a fast paced environmentAbility to handle the physical requirements of the position

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply

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