Key responsibilities include but are not limited to:
Provide administrative support to consultants, ensuring smooth processing of memberships and system updates. Draft and send client communications via email. Assist with logo implementation and brand consistency. Provide support during the rating season and communicate results to winners. Promote company merchandise and handle related sales tasks. Step in for the sales team when needed. Capture seasonal merchandise sales orders, generate invoices, and oversee dispatch. Assist in social media management and content updates. Follow up on outstanding information related to client entries and process accordingly. Maintain and update entry sheets daily. Provide training support for new staff members. Address and resolve client queries professionally. Plan and execute daily and weekly priority tasks efficiently. Track and document client support interactions to ensure quality service. Deliver telephonic presentations on company products and services to generate sales leads. Maintain merchandise stock, conduct stock takes, and liaise with suppliers for orders. Generate and process invoices accurately. Conduct follow-ups on outstanding administration to complete client profiles. Maintain an organized priority task list to ensure workflow efficiency. Take and distribute minutes of meetings as required. Criteria:
Matric; further tertiary education will be advantageous. Exceptional verbal and written proficiency in English and Afrikaans. Proven experience working in a corporate environment. Excellent telephone skills with the ability to engage effectively with high-end international clients. A stable work history with a strong track record Strong organizational and administrative skills with keen attention to detail. Comfortable working on computers and telephones as 90% of all communication happens digitally. A bubbly personality with the confidence to engage with clients over the phone. Typing speed of at least 25 words per minute. Valid drivers’ licence and reliable vehicle. What is on Offer:
A professional corporate environment with growth opportunities. Competitive salary package. Training and mentorship to enhance your skills. The opportunity to work with international clients and develop global business communication experience. If you meet the above requirements and are ready to take on this exciting role, apply today!