Job Title: Support Specialist Job Description As a Support Specialist, you will handle calls and follow-ups on Property and Casualty Insurance policy questions/inquiries. This product area includes Workers Compensation, Business Owners Policy, Commercial Auto, ERISA bonds, Cyber Liability, and more. In this role, you will partner with your team, insurance carriers, or other stakeholders to assist with P&C questions. You will provide education on P&C products, company policies & procedures, or insurance guidelines & state regulations. You will also escalate tasks or documentation to other teams, develop and maintain a basic working knowledge of company products, use systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS. You will document all interactions, perform data entry, and maintain strong prioritization and organization. Hard Skills + 2 years of customer service + Data entry skills + Basic computer skills + Experience with HRIS, Salesforce, Flex, Core Advanced, and ORS systems Soft Skills + Good verbal and written communication + Strong prioritization + Organization skills Job Type This is a contract position with a duration of 6 Month(s). Work Site This is a fully on-site position in Sarasota, Florida. Work Environment You will work Monday-Friday from 9:00 A.M. - 5:30 P.M. in an onsite small office environment. You will be part of a local team of 2-3 people. This location also houses the VP and Director of Insurance, as well as the Health and Benefits team. You will also have the opportunity to partner with a team Subject Matter Expert. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.