Levy Sector Position Title: Front of House Lead Supervisor Pay Range: $20-$22 Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ Job Summary Monitors the food service operation to ensure production of top quality products and service. Essential Duties and Responsibilities: * Ensures all catering services exceed guest expectations * Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability * Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services * Develops location-specific food and wine knowledge * Holds team accountable to steps of service to deliver great guest service * Ensures team members are consistently delivering heartfelt hospitality to every guest, every time * Ensures show quality standards are maintained at all times * Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members * Regularly obtains feedback from clients and guests to improve operations * Supports and communicates Company initiatives * Respond and assist in any departmental guest service issues * Executes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards * Employs good safety and sanitation practices * Follows and enforces responsible alcohol service policies * Executes required daily reporting in a timely manner * Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook * Uses all performance management tools to provide guidance and feedback to team members * Promotes a cooperative work climate, maximizing productivity and morale * Displays a positive attitude towards team members * Other duties, as assigned *Performs inventory management to maintain high valuation and minimal waste. + Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized. + Monitors marketing, confirming that signage is current and appropriate. + Upholds policies and procedures to guarantee compliance with company and client expectations. + Performs other duties as assigned. Qualifications: + Ability to lift and move up to 25 pounds. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. + Instapay (early access to your wages) and high interest savings both through the EVEN app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf) for paid time off benefits information.