Overview Under the direction of the Clinic Nurse Manager, Ambulatory Operations Manager, or Ambulatory Administrator, supervises and coordinates the day-to-day clinic activities and personnel issues for the front office staff located in the ambulatory setting. Participates with and acts as a liaison in conjunction with the Medical Director and the Ambulatory Operations Manager/Director with all other hospital departments and patients. Qualifications Required Education: Associate's Degree; Experience may be substituted on the basis of 2 years experience for one year of college. Preferred Education: Bachelor's Degree. Necessary Skills: 1. Above average written and verbal communication skills. 2. Ability to work well under pressure. 3. Demonstrates ability to be fair-minded and objective. 4. Demonstrates Client Service knowledge. 5. Thorough knowledge of clinical support functions including, but not limited to: registration, scheduling, insurance coordination of benefits, managed care and collections. Required Experience: Minimum two (2) years of experience in a medical ambulatory setting (Physician's office, etc.) Preferred Experience: One to two (1-2) years supervisory experience preferred. One year computer experience with HBOC or IDX. Experience with spreadsheet and word processing programs. Supervision: Supervisory responsibility of 5-10 employees.